Contact Active Arcade Support
Company Name: NEX Team Inc.
About: Games that move you.
Active Arcade is a fresh take on how to get active while
having fun, just by playing a few simple games.
Active Arcade Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NEX Team Inc.
Verified email
Contact e-Mail: ios-support@activearcade.ai
Verified email ✔✔
E-Mail: android-support@activearcade.ai
Website: 🌍 Visit Active Arcade Website
Privacy Policy: https://www.activearcade.ai/privacy-policy
Developer: Nex Team Inc.
3 Most reported problems 😔💔
Doesn’t detect movements well
by 桔子的服务器又断了
Needs to kick the dot a few times before it detects the movement. Also, if you don’t have an empty room with plain wall, stop trying. It only works on plain backgrounds. Never detects my move if I set it up in a room with literally anything. Nope, doesn’t work if there’s a couch, chair, or curtain, even a painting!!! After a few tries, it’s just annoying... IMPROVE YOUR ALGORITHM!!!
It’s fine
by Loowvbvoqlnncka
It’s fun and I get a workout. But the tracking for the game is awful. Hurdles are impossible to get over, the balls don’t get caught during goalie game, and I’m always hitting the wrong numbers by accident because they are so close together. Very frustrating when I know I'm not selecting those during the game. I’m keeping this app to see if the tracking changes.
Cheating
by Jonathan Wesley
Good app and good idea but a problem I have been having is that other players cheat by moving the phone or covering the cone or moving colser in hurdle please fix it and make it harder to be this lazy I mean people found away to just sit down in high kicks please fix thanks
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