China Southern Airlines Reviews

China Southern Airlines Reviews

Published by on 2021-02-02

China Southern Airlines mobile portal is a multifunctional business platform,
which includes flight booking, travel guide, mobile check-in, membership
management, ticket verification and flight status. The software is free to
download and it is able to provide online reservation and paym...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

China Southern Airlines Reviews

  • By

    Early Seat Selection

    If you buy through the app, you can pick your seats ahead of most other customers. This can be a huge perk. Mobile boarding pass doesn’t work at most airports, but it’s still worth using the app.

  • By

    Worst I’ve ever seen

    Not worth even one star. Not just this app but their web site is worthless as well. I can’t believe an international airline wouldn’t be able to come up with somewhat functioning app or a web site. Trying to get help from China Southern is always a nightmare. Frustrating as hell.

  • By

    You would trust China with a data collection app?

    Hahaha. If you think this app is safe you haven’t been watching the news since forever. Data collection, harvesting, malware, and spying is their number #1 game. Trusting this app is like covering yourself in honey and asking the hungry bear politely to not rip you to shreds and eat you.

  • By

    For Chinese software, it's decent

    Top left is the button to switch to English. Most of the functions work in English. Good so far

  • By

    System Busy Network Busy

    Please try later. That’s basically how this works, when it works. Concerning because I’m flying with this company, and they fail with technology. Simple seat change or upgrade could not handle final step of confirmation and payment.

  • By

    China southern should be ashamed

    China southern is a respectable airline and I just returned from a pleasant roundtrip flight. But they should be completely and utterly ashamed of their “app”. Why? Because it does nothing an airline app should do and everything an airline app should not do. China southern you can do so much better!

  • By

    Worse than useless.

    Much worse than CA. 1 No app logo on iPad 2 Cant alter anything on apps and can’t use apple wallet to save the flight pass 3 login and logout again and again without bio-certification function and just feel so tired to complaint anymore.

  • By

    Useless, terrible app

    I dont have enough words to say how terrible this app!!! It downloads in chinese, after struggling for an hour to change it in English, I couldn’t pull up my itinerary. It shows how careless this airlines about customer service.

  • By

    I would give a negative star if I could.

    Useless app and website. Can’t search for flights at all. It has always been a nightmare to contact them or use their app. Not even sure why they made it in the first place. 不是一般的烂啊!找不到航班,什么都搜索不到的,有个app有啥用?打电话去订位也是很麻烦,完全不像其他航空公司几分钟全部搞定。

  • By

    Worst Customer Service ever

    Don’t worry. Whatever seat you pick will be changed and this app does not protect you at all. It is a waste of time. Please make your system compatible with Sky Team systems because as of now, it is not.

  • By

    Does nothing but freeze

    App Can’t even successfully search for flight status. Freezes at every action tried. I hope their planes work better than their app.

  • By

    They don’t have English version?

    Downloaded the app and can’t understand a word! Software developers should consider not everyone in the world would read and speak Chinese! Thank you. Just deleted the app🤬

  • By

    Terrible terrible terrible

    This app is hard to use. China Southern has very poor service. Its loyalty program is no better than no-existent. Its flights always delay. And ground support is NONE. Do not take its flight at ANY COST.

  • By

    Super slow

    The app does not make my flight booking experience better, but even worse. Too many shortcomings tired to list.

  • By

    Check in doesn’t work

    This and the site are pretty buggy.

A better way to Contact apps

You can now contact China Southern Airlines customer service directly
via Email using our new site -

Contact China Southern Airlines directly

Is China Southern Airlines Safe?

Yes. China Southern Airlines is very safe to use. This is based on our NLP (Natural language processing) analysis of over 227 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for China Southern Airlines Is 43.9/100.

Is China Southern Airlines Legit?

Yes. China Southern Airlines is a totally legit app. This conclusion was arrived at by running over 227 China Southern Airlines User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for China Southern Airlines Is 43.9/100.

Is China Southern Airlines not working?

China Southern Airlines works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with China Southern Airlines? Report Issue

Leave a comment:

Why should I report an Issue with China Southern Airlines?

  1. Pulling issues faced by users like you is a good way to draw attention of China Southern Airlines to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a China Southern Airlines customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using China Southern Airlines.

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