Contact Mahjong Support
Company Name: Maple Media Apps, LLC
About: Challenge your mind with this classic game!
Enjoy this single-player Mahjong
game on iOS for FREE. The goal is to reveal the tiles underneath by matching
open pairs of identical tiles and removing them from the board.
Mahjong Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Maple Media Apps, LLC
3 Most reported problems 😔💔
New update killed it for me
by Kaitlyn Fife
A looooong time ago I paid to remove adds and unlock "all" levels. The new update added several level packs which I will have to pay to unlock... again..? I may have been willing to do so if the new update weren't so buggy for me: huge sections of the touch screen are completely unresponsive, so I have to zoom and pan to individual tiles to select them; when I win a level the time gets frozen in the corner and doesn't go away when I move on; sometimes I have to hit a button in the menu several times before it registers... and do I even have all the levels I used to?? I feel like some are missing. Honestly, the new update is driving me nuts. I wish I knew how to revert to an older version.
Update: The ads are back, too. I paid to remove ads once before; I should NOT have to do it again. Unbelievable.
Too tiny tiles sprawled out too wide
by Jewel Match Lover
I enjoy Mahjong & like the graphics, but the layouts very quickly (like by level 4) become unsuitable for a 4" iPhone screen. The layout is spread out, rather than deep, so it has to make everything very, very small to fit on the screen. Far too small to be able to differentiate between similar tiles. If I zoom in so I can make out a tile, I can't see the whole layout anymore. It's just an annoying waste of time, all the zooming in & out & panning around.
I'd much rather have a layout that's 15 layers deep & all fits on my screen at a visible size than these shallow, sprawling layouts.
Basic, glitches
by Tillumine
This app is the basic game. It keeps track of your times and ranks them by each puzzle layout. I played it maybe 10 times and then it started glitching every play. If there are no moves left on the board, select menu for a replay option. An ad pops up and then when then after is done and you return to menu no of the buttons work. I have to close out and reopen the app. This also erases the recent game time. It was fun for about a week but the glitches are annoying. I will be looking for a new version of this game now.
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