LEGOLAND® Florida Resort Reviews

LEGOLAND® Florida Resort Reviews

Published by on 2024-10-02

🏷️ About: The LEGOLAND Florida Resort app is a comprehensive guide for visitors to the park. It provides information on wait times, navigation, show schedules, and insider tips. The app also includes a Planner tool that allows users to plan their visit in advance and get information on which rides are suitable for their party. Additionally, the app features a ticket wallet for easy entry and access to discounts and offers.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
72.5%

🙄💅🫥 Neutral
13.8%

👿🤬😠 Negative experience
13.7%

~ from Justuseapp.com NLP analysis of 5,712 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app helped the user navigate the park.

- Legoland has rides that are perfect for kids.

- The hotel, food, staff, and planned events are enjoyable.

- One reviewer loved the Ninjago ride and the flying school coaster.

- One reviewer plans to come back to Legoland.



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Useless App

2022-05-28

LEGOLAND has wait times listed, but they are inaccurate to the ones posted on the actual rides. You can not see any restaurants or if they are open or the menus. You also can only order ahead for one restaurant in the park, and you have to use a third party account to even do that. The map doesn’t let you search properly. Really it is the most poorly designed theme park app I’ve ever used.

Not accurate at all

2022-06-29

A for the idea - F for the execution. The system was completely inaccurate with wait times for the rides. LEGOLAND had identified certain rides as closed when they weren’t. We wasted a lot of time basing our agenda on the inaccurate data LEGOLAND provided.

The map was helpful for showing where certain rides were, but I could do the same with a paper map. Rather than spending 20 minutes entering all my personal info into LEGOLAND .

LEGOLAND is free, but not worth the time or hassle setting it up.

Hopefully they will eventually work out the bugs.

App is missing new Pirate hotel open for months

2022-07-30

The new pirate Island hotel opened back in June and we are in November and it is still not located on LEGOLAND . Not very good.

Plus, Why haven’t you found a better way to get the guests to the water park WITH LITTLE KIDS besides walking a mile through the entire park just to get there? Maybe a tram?? Anyone else think this is absurd? Plus leaving the water Park having to walk back with tired kids is no FUN!!!

Legoland is AWESOME, the app is not.

2022-08-31

My whole family is a huge fan of this app but when it comes to planning our day through LEGOLAND nothing works. There is no showtimes available which would be really helpful to figuring when to see what and the 3 times I went to order food through LEGOLAND , it didn’t work.

Not all advertised features available…

2022-10-02

I literally downloaded LEGOLAND because one of the selling points is you can download your tickets to LEGOLAND . Welp, apparently not. I see a “Planner” tab instead of a “My Visit” tab and there is no ability to download your tickets.
Also, there are construction areas that LEGOLAND is not taking into account when giving directions.
I also saw where a guest can order food on LEGOLAND from the this app restaurants. I got an error message when I tried to do that with the Skylight Cafe.
All the things I wanted to do with LEGOLAND , and I can’t.

50/50

2022-11-02

Great place for kids and the whole family especially the water park. However, they need much more shading, soda freestyle machines, and a quicker way to the water park (you have to walk the entire length of this app to get to the water park). A trolley service to the water park would be nice

More detail

2022-12-04

It needs more detail on the map. When you zoom in you should be able to see the name of each building or ride.

Meh

2023-01-04

Used it for a character meet and greet and the character was not scheduled to be at the location at that time. Showed employee LEGOLAND and he said it was incorrect. Didn’t use it the rest of the day. Everything looks good about it, but didn’t want to waste any more time walking kids around in the heat for potential aggravation.

Excellent!!

2023-02-05

Overall everything was great! My kids (6 and 8) had a blast. It was a lot of fun and we’ll definitely be back. The prices for things are very reasonable. A few of things that can be improved are the wait times for the food and the cleanliness of the park. The parking was a bit unorganized. The wait times for some rides were a little long (over and hour up to and hour and a half.)

Good day with the family!

2023-03-09

We had a really nice day with our 4 and 9 year old kids at the park on Sunday. The only down side was they seemed to be short staffed and didn’t have all the food venues open. Some of the restaurants took online orders which was good. They could stand to upgrade their food quality. But all in all the kids loved the day!

Overall Good for Young ( 5-12) year old children

2023-04-07

Went with my son he enjoyed it immensely. The rides are geared towards young children. The legos in the wait areas are a nice touch. Lots to do, lines were not bad at all. My only complaint is the cost of parking 23$ and the fact that even if you buy a annual pass they do not refund or give you credit. Also they need to have mini figurines easier to buy and trade. Have some sets of 2-5 available to easily purchase. ( the trading was really popular with my son)

Waaaay better than Disney’s app!

2023-05-09

So much easier and accurate!

Amazing time- legoland never disappoints

2023-06-09

Always do much to do with the kids. We love it and feel safe.

Game Changer!

2023-07-11

LEGOLAND is a game changer. It was completely helpful and easy to navigate. It made our day a lot easier and fun!!

Wonderful family trip

2023-08-11

Wonderful family vacation thank you

A must have for navigating in the park

2023-09-12

LEGOLAND saved me a lot of time while at the park. It gave me real time waking directions and wait times in one click. I would definitely recommend

First time staying at the hotel

2023-10-14

Our mini staycation couldn’t have been more perfect. From the hotel staff to the this app Park, along with their water park staff were very helpful & friendly. With a sincere heart, thank you. The Gamez.

We loved our first visit to legoland

2023-11-14

LEGOLAND is good but it could be a little bit better. More information about the shows for example. We loved our first visit to this app today

Love Legoland

2023-12-16

We love this app! Made our 3rd trip there in the last year. It’s fun for the whole family. The rides are perfect for kids and we love the hotel, food, staff, and planned events. My only issue is the lack of coffee options and vending machines. I needed more coffee and snacks. Lol

Legoland is awesome!

2024-01-16

Our family really enjoyed our time at this app. Our boys are the perfect age for it—4 and 7. My 7 year old loved the Ninjago ride and the flying school coaster. We will be back again to enjoy more fun! LEGOLAND really helped to navigate. Thankful to have downloaded it before we came. :)

Inconsistent information

2024-11-16

Bought season passes for five, drove an hour to get here and app says things have wait times, but then we all there and nothing open, not even ninjago because of rain. I don’t think my kids and I will be back. What a waste.

Fake news

2024-11-16

I was using it to find the movie and I saw the entrance. It said I still had a 3 minute walk. When I look for wait times, all rides are closed. Nope!

The worst app ever!

2024-11-16

I’m in this app and LEGOLAND is not giving me directions because apparently I’m not in the park. I tried also to look for food and just two options appear.

Inaccurate

2024-11-16

Don’t rely on it for any accuracy. It’s horrible

Wouldn’t connect

2024-11-16

We spent 3 days at the park and I was on the WiFi but it never recognized me to be in the park so I couldn’t get any ride times.

Very good but have some suggestions.

2024-11-16

Very helpful. A MUST WHEN IN THE PARK

It should have info on closed rides due to weather and THE OPTION TO CHECK RIDES/SHOWS ALREADY VISITED.

Great App!

2024-11-16

Allowed me to save so much time going around the park, it’s really helpful!



Is LEGOLAND Safe? 🤗🙏


Yes. LEGOLAND® Florida Resort is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,712 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for LEGOLAND Is 84.1/100.


Is LEGOLAND Legit? 💯


Yes. LEGOLAND® Florida Resort is a totally legit app. This conclusion was arrived at by running over 5,712 LEGOLAND® Florida Resort User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LEGOLAND Is 100/100..


Is LEGOLAND® Florida Resort not working? 🚨


LEGOLAND® Florida Resort works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LEGOLAND® Florida Resort? Post a Review




Features

- Wait time information for rides and attractions

- Navigation through the park

- Show schedules and reminders

- Ticket wallet for easy entry

- Planner tool to plan your visit in advance

- Insider tips and information

- Access to discounts and offers

- Location-based information on events and activities

- Suitable ride recommendations based on your party

- Information on LEGOLAND and SEA LIFE, both part of Merlin Entertainments plc.

  Customer Service/Support
Developer:
Merlin Entertainments


Website: