Radio Köln app not working? crashes or has problems?

Radio Köln Status

Last Updated on 2023-09-12 by Martin Muhlner (DE)

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

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Common Radio Köln Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Radio Köln app on iOS and Android devices. Solve all Radio Köln app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Radio Köln iPhone Issues and Solutions

Radio Köln iOS app crashes, not working, errors
Radio Köln iOS app network issues
Radio Köln on iOS has black/white screen

Radio Köln Android App Issues and Solutions

Radio Köln has errors/crashing/not working
Radio Köln server network connectivity issues
Radio Köln has black screen

Radio Köln iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Radio Köln app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Radio Köln app crashes or not working on Iphone (iOS):

Close and restart the Radio Köln app on iPhone
Update Radio Köln app to the Latest Version for iOS
Uninstall and reinstall Radio Köln iPhone app
Update your iPhone to the latest iOS version

Fix Radio Köln on iPhone unable to connect to server/internet connection issues::

To resolve Radio Köln network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Radio Köln black/white screen (blank screen) on iPhone:

Follow the Radio Köln iOS app troubleshooting guide Here →

Radio Köln Android App Issues and Solutions

Fix Radio Köln not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Radio Köln app issues:

Force Stop the Radio Köln App
1. On android, goto "Settings" » click Radio Köln app. » click "Force Stop".

Update Radio Köln to the latest version on PlayStore

Clear Radio Köln App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Radio Köln app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Radio Köln.

Fix Radio Köln unable to contact server/ Radio Köln internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Radio Köln » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Radio Köln » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Radio Köln on android.

Solve Radio Köln black/white screens issue on Android:

Follow the Radio Köln android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Martin Muhlner (DE), developers of Radio Köln.

About this app

Hört das Programm über unseren Livestream oder wählt einen unserer Channel aus. Aktuelle Nachrichten, Infos zum Programm, Events und Aktionen. Wir bringen alle Infos aus Köln auf euer Smartphone. Mit unserer App bleibt ihr immer auf dem neuesten Stand. Außerdem bekommt ihr die wichtigsten Infos direkt als Push-Mitteilung auf eurem iPhone oder auf der Apple Watch. Wir leben Köln.