Contact Concord Monitor Support
Company Name: Newspapers of New England, Inc.
About: The Concord Monitor app allows readers to read live news as it's updated through
the day and a replica of the print edition. Stories are automatically updated
every few minutes all day long.
Concord Monitor Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Concord Monitor Website
Privacy Policy: https://www.concordmonitor.com/Reader-Services/Privacy-Notice
Developer: Tecnavia Press Inc
3 Most reported problems 😔💔
App fails
by Dbeipi
When it works, the app is pretty good. However, it is not uncommon that a particular article goes to a white screen and the app crashes. Then every time you go back in, it tries to load the same page that crashes. Needs to be fixed.
Can be frustrating.
by Whatawasteofan App
I like and depend on the CM. However, the App can be very inconsistent and frustrating. It seems like every one to two weeks it more or less crashes. It won’t open to the current edition, cycles to a sign in page over and over, etc. I shut down and restart my tablet which occasionally helps, more often I have to delete and reinstall the App. On occasion even that doesn’t work and I have to just give up and wait 24 hours. I don’t have this issue with another news App I subscribe to such as the NYTIMES.
Great when it works BUT
by Recorder Player HHH
I started using this app and had been very pleasantly surprised at how well it worked, but in the past few days it apparently is crashing on me. I am halfway through an article and get into a blank screen that appears to be in video format but nothing happens on it, and I can’t get back to the article. Have to reboot my phone to get the app working again, but then the same thing happens.
Have a Problem with Concord Monitor? Report Issue
Why should I report an Issue with Concord Monitor?
- Pulling issues faced by users like you is a good way to draw attention of Concord Monitor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Concord Monitor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Concord Monitor.
