Contact Musixmatch Lyrics Finder Support

by RemingtonRand

When I open the app, it asks me to sign in. When I try to sign in, it says I have the wrong password. When I say forgot password, it says something went wrong. When I try to register with Facebook, it says something went wrong. When I launch the app and attach it to the music that I happen to be playing through the iPhone, the lyrics that are presented our for a different song than the one I’m playing. When I try to play a playlist and then open up the app, and half on the now playing bar at the bottom of the screen, it always, every time, returned me to the very first song in the playlist and present that song and and those lyrics. And when I press the fast-forward button to skip to the next song, although the audio will skip to the next song and lyrics that are presented in the hat are the lyrics for the first song in the playlist. So, basically, there are about 10 defects in the app to prevent me from using this app at all. It is very frustrating.

by Chief Tuskaloosa

UPDATE: The developer left feedback on my review but clearly they didn't even read why I rated so low. All they suggested was to visit the troubleshooting website or email them - BOTH of which I've already done and received no help or response. Typical for this (cr)app.

This app crashes every time it's opened and has never worked for me. I've tried the beta version on TestFlight and it had the same issue. I've tried on multiple devices running different iOS versions. I even erased my phone and setup as new (did not restore from backup) and the app still won't open. Just crashes every time. I've tried the troubleshooting info on their website which didn't work, and also submitted crash reports to the developer. Submitted multiple support tickets on their website but never received a response. I give up! Don't waste your time like I did.

by Once A Skeptic

this app is fine if you just want lyrics and possibly a song translation but if you’re looking to actually help build up the app’s collection of lyrics and translations then it’s not gonna go great. it doesn’t let you edit lyrics until you’ve earned a certain number of points doing other tasks like syncing and translating; your only course of action if you see something clearly wrong with the lyrics is to send a report (which may not be reviewed for months). sometimes while translating it will tell me there’s an error with some of my lines (there usually isn’t one) and refuses to let me submit it, nor does it tell me what specifically needs to be fixed about it. this platform works about as well as you’d expect from one that asks the community to do all of the work while keeping mechanisms in place designed to make it difficult to contribute.