Contact Reliance Matrix Support
Company Name: Matrix Absence Management Inc
About: The Matrix eServices Mobile application is exclusively for the use of Matrix
Absence Management employees. The mobile application allows users to access
claim information.
Reliance Matrix Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Matrix eServices Website
Privacy Policy: https://www.reliancematrix.com/privacy-notice
Developer: Matrix Absence Management Inc
3 Most reported problems 😔💔
Essentially Useless
by Player Of What's The Word
The only benefit is you can download copies of your docs but these are emailed to you anyways. There’s no effective way to contact support on this app to ask questions so you end up having to call anyways. The app doesn’t save your login so you have to type your email and password every time. And because I have this setting turned on in iPhone and it works for all other apps, I assume it must be a bug. Not sure what the point of the app is.
No iOS password management integration
by Jsstrannigan
This app has the worst password integration I’ve seen in years. Can’t remember password, no Face ID, doesn’t pull log info from saved passwords in iOS, and won’t auto copy temporary passwords sent to sms. Makes logging in or resetting password way more difficult than it should be. As a new parent this is the last problem I wanted to deal with and incredibly annoyed.
Not functional
by Kimjims
I have not been able to access my account in this app or the desktop website. There is always some kind of error notification. I’ve submitted 3 help tickets already to get this looked at with no response in the past 3 or so weeks. I’m unable to check the status of my claim or upload anything. It’s unusable. Someone needs to address this pronto.
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- If you are a Reliance Matrix customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Reliance Matrix.
