Contact Checkbook Support

by Justondean

August 7, 2020
I still have not heard anything out of the developers. I am on the most recent version of the app and those bugs are still there.

I’ve also noticed another bug. Maybe a requested feature.
I cannot reorder my accounts. That seems pretty easy. I expected to click on “edit” and have the three line hamburger handles to move the accounts around but they aren’t there. Please work to allow that. The accounts are listed in the order they are created which I’m sure is easier programming but doesn’t make sense for organization. Should be alphabetically. Or sortable. Or manual sort like I’m wanting.

Oh and I quit using your ‘budget’ feature. Totally not worth using. Isn’t accurate or right. Too much trouble to begin with.
Wish I had my money back on that feature.

June 11, 2020
Sorry to leave this to get your attention but there are two big bugs to fix.

First is the fact that I can’t leave feedback from within the app. I tap it but nothing happens.

Second is the search feature. When I search, the top most result is covered by a grey area so that I can’t see it. I have screenshots to show if someone will reach out to me.

I mostly like the app. I picked you so I can have multiple accounts. I have lots of them for checking accounts, savings accounts, loans, notes, credit cards, investment accounts, etc. the budget’s feature needs lots of improvement before it’s useable.

by Wyzard4872

I have been using Checkbooks (the free version because I have only needed to deal with one checking account) for years now, and it's always been great! Until....... last update that is.

I started noticing that my balance was off by 1 cent. And it could have been 1 cent more than my bank one day, and 1 cent less the next. Occasionally it would be right, but more often than not it was wrong. I checked and checked for a mistake on my part but when doing additions it seems to sometimes add them correctly and other times it's off. And putting in a reconciliation of 1 cent only fixes it for that time you are using the app. Close it (remove it from active apps) and reopen it and it could be off by 1 cent again! And you never know if it's more or less than your actual balance until you check with the bank.

Now I know what you are saying, "it's only 1 cent" or at least I've said that for months now because I do love this simple app. BUT how can I be certain? Today it's 1 cent but what if tomorrow it causes an unnecessary bounced check? If I wanted to do that, I'd use the paper counterpart and screw up the math myself!

No thanks, that makes this app only free if you don't bounce a check, otherwise it's $35 per mistake! I've sent a bug report to the developer, but not heard anything back (as others have mentioned). So I'm afraid it's the delete button for this app after years and years of happy transactions.

by HXYZ

I downloaded onto my iPhone and PAID for the upgrades so I could use multiple accounts AND backup data. Then I went to iPad and it says the backup downloaded successfully but when I. Lick on restore from backup it was saying I need to pay for an upgraded version but wouldn’t let me. So I went to the App Store and paid $4.99 AGAIN for the app on my iPad it it still won’t let me sync my backup from my iPhone to my iPad! So out $9.98 for the same app to be on my iPhone and iPad but can’t get the account data from my iPhone onto my iPad….they lied in the program information that there was no need to pay for the app to be on multiple devices because without paying I could not even access backup which I paid for on other device. Can’t get the checkbook registers to show on both devices is frustrating