Contact Checkbook Support

by Kathdd64

I got this app about four months ago. It started out great. It did everything you said it would. Then in March it started going crazy. First everytime I switched an entry to cleared it would duplicate the entry instead of clear it. Then it started to duplicate my monthly recurring charges. Then it deleted some deposits and doubled others. Then when my balance was way off and I went back to look at previous months I saw that the app has quadrupled or more all of my recurring charges-FROM THE PAST- i know it just happened as I balance my account weekly and it always balances before this. I stopped using it but left it active to see what would happen. It’s been four days. Day two the app duplicated my deposits from the first of May. Day four it duplicated them yet again. Your app. Currently shows my account having $11,000 more dollars than it does. Needless to say I am deleting its immediately ans have already cancelled my subscription. If you are
Looking for a checkbook app do yourself a favor and find a better one than this piece of crap.

by Bradrenfro

i started with this app with the free version, later after i realized the potential of this app i purchased the full version. now i am not sure if it was a good investment. i used this app for pretty much all my finances as i always have them with me on hand and not stored on a computer back at home or the office. but after so many updates, this app has become one of the bunch. in fact i found 3 more apps that are as better as this one and maybe even better that this one. recurrent payments post whenever the app feels like. when i register a purchase instead of of marking it as expense, it does mark is as expense but it actually substrack the previous amount and i end up with a lesser balance on my accounts instead of the balances increasing what's due (negative balance) and if i enter a payment or a credit as income, it treats it as i have spent. is all messed up. not worth it at this time. i am not sure what is the point of the developer to ask for an user name and password if the info cannot be stored online or backup. i did have it on one phone, after getting a new phone and entering my email and password, it did nothing. so i am not sure if the developer just uses our info for selling it to a third party or what. but i dont trust it anymore. i used to include account numbers when i added the accounts but not anymore as result of this.

by NicknameNickname1

I’m a professional in my mid 30’s. I wanted a convenient, portable and seamless solution to a paper checkbook. This did the job at first. I was using the free version and had 4 accounts - biz chkng, biz savings, personal chkng and personal savings. Then I got a new phone. Downloaded the app, signed in, and went to “sync.” Didn’t work. Deleted the app. Reinstalled. Signed in. Removed accounts (because they wouldn’t sync) then went to add the account and start over. Nope. NOTIFICATION: You must be a pro user to have more than one account. CONTACTED CUSTOMER SERVICE. Dodged my question and simply said I have to pay to enter my accounts again. 1) plenty of free checkbook apps out there. It’s not good enough to pay. 2) I’m tired of companies having people sign up for subscriptions which was a trend that started after 2008 financial crisis so that companies could have predictable, continuous sources of revenue despite slowing “sales”. It’s lazy and arrogant. Keep working to earn my business and hard earned money by offering new features. Now I have no records of all my financial transactions. I got a one sentence response from customer service telling me I can only add one account. To me, effectively, they lied about telling me I’d have access to my financial checkbook. When it comes to money, this is not a matter that you f*i*c*k with.