Contact ISTELive 24

Contact ISTELive 24 Support


Company Name:

About: The official ISTELive 22 mobile app has everything you need to discover all the
conference and expo has to offer. Log in to customize your experience.


 
  2024-06-17

ISTELive 24 Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: sarnold@iste.org

Website: 🌍 Visit ISTELive 23 Website

Privacy Policy: https://www.iste.org/privacy-policy?_ga=2.47906286.851339889.1686834379-1829331170.1686834379

Developer: Sherpa Capital, Inc.








3 Most reported problems 😔💔

3.7 out of 5

Really disappointing app

2023-08-18

by Daniel Bone

This app is a disappointment and incredibly cumbersome to use. Every time you “open” the app, there is a screen that says “updating app” and then completely refreshes the app. Super annoying when you’re looking at the app, respond to a text, and then switch back to the app and have to go through the whole thing just to get back to where you were.

There also needs to be a better way (like a grid) to visualize the events/sessions that are happening simultaneously.

Again super disappointing for a technology conference. It became either use the app or walk around aimlessly… I chose the latter, thankfully there was plenty of interesting things to find.

This app is a joke.

Doesn’t work.

2023-08-25

by Omashox

The app doesn’t work, can’t sign in, can’t see sessions. You’d think a Technical conference would have an app that actually works. Hope you have paper schedules this year.

App is a very poor reflection on the ISTE conference’s professionalism

2024-06-24

by Wyoming Person

Just in the first few minutes, issues from years past are still very painfully evident, including (1) forced portrait mode on an IPad; (2) no way to see more than 100 characters of a session description (really??); (3) illegible-sized fonts that ignore system settings; and probably worst, (4) when you swipe to another app, you totally lose your place and filters for what you were looking at, and you start entirely over. Even if you swipe out for a few seconds, you waste 10-20 seconds getting back to your schedule … which starts you on Sunday even though it may be Tuesday.

Forget trying to build a schedule on the IPad or IPhone app, impossible as you’re not shown any of the description beyond 100 characters. Do your planning from a desktop, or from your mobile browser, then import it into the app. I guess that’s the way to do it.

Does anyone at ISTE care, or does anyone there use their own app? My school district is bringing fewer people to the conference this year, due to rising prices and diminishing value. Seeing how poor the app experience is, and how poor it’s been for years now, does not reflect good on the organization.


Have a Problem with ISTELive 24? Report Issue




Why should I report an Issue with ISTELive 24?

  1. Pulling issues faced by users like you is a good way to draw attention of ISTELive 24 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ISTELive 24 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ISTELive 24.


Alternatives