Neighbors Credit Union Reviews

Neighbors Credit Union Reviews

Published by on 2026-04-07

🏷️ About: Take advantage of the FREE* Neighbors Credit Union iPhone Mobile Banking Application to manage your money on the go - with the same security as online banking. With this FREE* app you can: • Check your account balances • View your account transaction history • Transfer funds between eligible accounts (including to other Neighbors members like your children or spouse) • Pay bills right from your phone • View and activ.


       


Is Neighbors Credit Union Safe to Use?

We Investigate the app owner's website (Neighborscu.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
99.4%

😎 Positive experience
0.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 4,028 combined software reviews.

Is Neighbors Credit Union Safe?
Neighbors Credit Union does not appear safe based on available data.
0.6/100

  Safety Analysis »»

Is Neighbors Credit Union Legit?
Neighbors Credit Union does not appear legitimate based on our analysis.
0.6/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Customer Service

This is one of the worst credit unions ever. I went there twice now to pay my car payment. The bank teller gave me the wrong amount. The payment was three dollars short. I received a message that they were going to repo my car for $3. What a horrible institution. This should have been handled a lot better.

Basic app inconvenient. Not For the Tech Savvy

You can’t lock your card from NeighborsCreditUnion or website. You can’t even order a replacement card online but you can switch the order you see your account. No early direct deposit pending. Notifications comes days late if even at all. App was designed for the computer illiterate type. Needs more options.

There’s always something wrong

This bank is the worst bank to bank it because their system is always down or there’s something going wrong every day. The lines are too long in the bank not enough people to work there and then they’re ATM system is trash and the new app they have us using never works properly. It keeps crashing.

Transferring funds

NeighborsCreditUnion NEEDS a few fixes. Every time I try to transfer money it always says there’s an application error & that’s been happening to me for the past week. I can’t even transfer money between my accounts anymore. Please fix this...

Always receiving errors

This happens on their desktop site too. It’s nice to check my balance whenever I want but I can never transfer any money to any of my accounts. It always says “application error blah blah blah” and their site has the same problem. This has been going on for over a month now.

Needs an upgrade

Great to have easy access to my account information but NeighborsCreditUnion & mobile texting sends notifications when it wants. My account would be robbed blind by the time I get a notification about a transaction on my account. I have another bank app & it send notifications each time my card is swiped, deposit is made & withdrawl.

I hate updates!

I have an iPhone 12 and before I just updated it I could login with Face ID now I can’t and I don’t see no option in settings to change it back so I’m a little furious and confused on that part other than that I like NeighborsCreditUnion

System is down….

Currently the system is down and I can’t access my check that’s supposed to be deposited into my account. This is VERY frustrating. I still like Neighbors but many people can’t afford to have a banking system be down for a few days. It’s unacceptable.

Alerts

You guys need to upgrade the systems or something I don’t get my alerts when I swipe my debit card. And my withdrawals and deposits come in hours late if at all.

No way to turn off card.

Why is there no card controls in NeighborsCreditUnion. Other credit unions provide this.

Best app

I love NeighborsCreditUnion it let me know what money is coming and where it coming from. I also love it because it let me know how much I’m spending and how much being taking out, it’s shows the balance and all my transactions. And I will know if my account is being tamper with. I never had a problem since I start using NeighborsCreditUnion. I willRecommend NeighborsCreditUnion to anyone

Thank You

Thank You so much for your help I really appreciate you neighbors credit union 🗣✅🤩👋🏾keep up the good work thank you!

App and updates

Always accurate and reliable! Wouldn’t know what to do without it!

Neighbors

It’s a Nice Option to Have if you’re very Busy to help you pay 💰 Bills 💸 and probably transfer money into another Account that you may have!!

This Bank is like family they take cater to your needs ❤️

The best bank

Great, easy to use app.

The neighbors app is very easy to use and reliable. Transactions post quickly and transfers between savings and checking accounts are immediate. I’ve had NeighborsCreditUnion for years.

Deposits

It would be nice to know exactly when money will be deposited, such as the time frame. But other than that, NeighborsCreditUnion is overall great.

I can’t log in my account

I can’t access my account I forgot my Unser name and password I don’t want to change but how do I access my account

So many bugs/errrors that need to be fixed!

App crashes constantly, I have an iPhone 7+ that updates automatically.

Perfect

Great app to use never have a problem checking my account



Is Neighbors Credit Union Safe? 🙏

Neighbors Credit Union does not appear safe based on available data. JustUseApp Safety Score for Neighbors Credit Union is 0.6/100.
This assessment is based on our NLP analysis of 4,028 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

87.5% of users say app is safe 👍
87.5%

9.1% of users have some concerns ⚠️
9.1%

3.4% of users say app is risky 🚨
3.4%


Is Neighbors Credit Union Legit? 💯

Neighbors Credit Union does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Neighbors Credit Union is 0.6/100 .
This conclusion is based on analysis of 4,028 user reviews.

🔏 Privacy & Data Safety

Neighbors Credit Union collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location



How was your experience with Neighbors Credit Union? Post a Review




Features

Take advantage of the FREE* Neighbors Credit Union iPhone Mobile Banking Application to manage your money on the go - with the same security as online banking.

User names, passwords and security prompts are the same as those used in PCRITA, which must be set-up prior to accessing the app.

Not a PCRITA user? Enroll today at NeighborsCU.org, call 314-892-5400 or visit any Neighbors branch.

Must be enrolled in PCRITA to activate.

Message and data rates may apply from your wireless carrier.

  Contact Support
Developer:
Neighbors Credit Union Mobile Banking

Contact e-Mail:

Website: