Campaigner app not working? crashes or has problems?

Campaigner Status

Last Updated on 2018-12-05 by j2 Global Canada, Inc

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Common Campaigner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Campaigner app on iOS and Android devices. Solve all Campaigner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Campaigner iPhone Issues and Solutions

Campaigner iOS app crashes, not working, errors
Campaigner iOS app network issues
Campaigner on iOS has black/white screen

Campaigner Android App Issues and Solutions

Campaigner has errors/crashing/not working
Campaigner server network connectivity issues
Campaigner has black screen

Campaigner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Campaigner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Campaigner app crashes or not working on Iphone (iOS):

Close and restart the Campaigner app on iPhone
Update Campaigner app to the Latest Version for iOS
Uninstall and reinstall Campaigner iPhone app
Update your iPhone to the latest iOS version

Fix Campaigner on iPhone unable to connect to server/internet connection issues::

To resolve Campaigner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Campaigner black/white screen (blank screen) on iPhone:

Follow the Campaigner iOS app troubleshooting guide Here →

Campaigner Android App Issues and Solutions

Fix Campaigner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Campaigner app issues:

Force Stop the Campaigner App
1. On android, goto "Settings" » click Campaigner app. » click "Force Stop".

Update Campaigner to the latest version on PlayStore

Clear Campaigner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Campaigner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Campaigner.

Fix Campaigner unable to contact server/ Campaigner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Campaigner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Campaigner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Campaigner on android.

Solve Campaigner black/white screens issue on Android:

Follow the Campaigner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at j2 Global Canada, Inc, developers of Campaigner.

About this app

View reports, manage lists and contacts, monitor performances and stay on top of your marketing. this app empowers businesses of any size to execute powerful email marketing campaigns and marketing automation with industry-leading technology, powerful and intuitive tools, and a robust suite of resources. this app is trusted by over 100,000 businesses worldwide. Manage your email marketing campaigns on the go. Our send completion and deliverability rates have skyrocketed". Track key campaign metrics from anywhere, without a computer. "We send about 12 million emails. "this app was the only service that provided the personalization/segmentation tools we required".