Contact CycleComputer Support
Company Name: Guillaume Fleury
About: CycleComputer is an iPhone app designed to track speed, distance and route in
real time when cycling. It has three unique ride information displays and can
manage rides history.
CycleComputer Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Guillaume Fleury
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3 Most reported problems 😔💔
GPS distance is underreported
by Ipaqmaniac
Using the free version. I love the displays and the overall concept. What’s keeping me from buying the full version is that the distance is consistently underreported. Example: I did a ride of about 4 miles, and was using both this app and my apple watch. At the end of my ride, this app reported 3.9 miles while the apple watch reported 4.11 miles. I used the measure distance feature of Google Maps to measure the actual distance and it came in at 4.12 miles, almost exactly what the apple watch measured, but more than what this app measured. I’m using the iPhone GPS. Is there a way to calibrate so the measured distance is more correct?
Nice app.
by Kenth1957
I got this app after using 2 others. I like the large display. My only issue is that the distance, like the other apps is off. I also use a Garmin Vivoactive 3. I just completed a ride. This app showed 4.8 miles. My Garmin, which is very consistent showed 5.08. So, on a 10 mile ride, can I anticipate this app being off by .4 miles? I know the app uses the iPhone gps. But accuracy counts. I don’t race, I just ride for exercise and I ride about 35-50 miles a week.
Very good app
by Munecks
Nice app, easy to use, numbers on the screen large enough to be seen, it helps to keep my cadence, very accurate, several options in the screen. You have the option for free which it could be enough but for under 8 dollars it can be upgraded with more options. I am satisfied so far.
Have a Problem with CycleComputer? Report Issue
Why should I report an Issue with CycleComputer?
- Pulling issues faced by users like you is a good way to draw attention of CycleComputer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CycleComputer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CycleComputer.
