Are you having issues? Select the issue you are having below and provide feedback to Viator Tours & Attractions.
- Audio tour only guided to starting point
- No audio instructions to get from one point to the next
- Policy only protects tour companies
- Cancellations and refunds are impossible
- Poor service from suppliers
- Suppliers did not show up and blamed customer
- Cancellation was too late for refund
The app doesn't show my booking on phone so can't get mobile ticket. All works on laptop. I've tried uninstalling app but nothing is changing. I'm so annoyed
My tours do not show up on my app
I am not able to log in through the app, but I can through my laptop. Which is a shame because I would like to take advantage of the app 10% off promo. If you guys can resolve this issue with the app it would be apricated so I can continue to plan my anniversary trip!
I cannot log into app keeps saying try again later, but can log in through PC which is not ideal for holidays
I cannot log into app keeps saying try again later, but can log in through PC which is not ideal for holidays
I have tried eight times to book a tour on my Viator app. Is it because numerous individuals are booking to obtain the 10% discount??? I get all the info input but when I select BOOK NOW...nothing happens...the screen freezes whether I select Pay Pal or input my Visa info for payment...same results. Very frustrating.
On my Apple iPhone I can't seem to confirm any bookings. EVER!!! I need help I can't keep on running home to my PC to confirm a booking
My credit card keeps getting rejected when I attempted to book 2 tours. I phoned my bank and they said that the problem is with Viator and that my credit card is OK
Cannot see my balloon flight trip in your app under bookings?
Complete guide to troubleshoot Viator Tours & Attractions app on iOS and Android devices. Solve all Viator Tours & Attractions app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Viator, developers of Viator Tours & Attractions.
Contact e-Mail: [email protected]
Viator, a Tripadvisor company, is the world leader in offering thousands of amazing tours, activities, skip the line tickets and travel experiences around the globe. Our all-in-one app makes it easy to plan your next adventure—near or far—with plenty of vacation inspiration, traveler reviews, and instant booking & tickets for nearby attractions. Our vibrant travel community makes sure you can book with confidence every time, with millions of trusted reviews on over 350,000+ bookable experiences. No matter what type of traveler you are, Viator will help you find your wonder. Even ol’ guys like me can easily maneuver using the Viator app! Awesome! “Great app. Rated 4. P. S. Whether it’s local sightseeing, or a day trip to a local attraction—all you have to do is dream up something, and go. Search and book unforgettable things to do—anytime, anywhere. Whatever type of adventure you seek, Viator’s got you covered. Want to learn the art of pasta making in Italy? Or how about a private helicopter tour of the Grand Canyon? But don’t just take it from us. “So easy & efficient. Having technical issues with ViatorToursAttractions ? Please email mobileappsupport@viator.