Company Name: Investor’s Business Daily, Inc.
About: The best stock research and charting app just got better. MarketSurge (formerly
MarketSmith) gives you all the tools you need to make more money in the market.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: [email protected]
Website: 🌍 Visit MarketSmith Website
Privacy Policy: http://myibd.investors.com/terms/
Developer: Investor's Business Daily, Inc
https://www.investors.com/home/investors-business-daily-inc-terms-of-use/
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I was able to just pull up charts-this morning I can't. Please have someone to contact me. I am old
by Random Bame 1827641
The desktop tool is full of great information and research. The app however, does not “guarantee that the software will work 100% of the time.” Yes you read that correctly... this comes straight from their own employees telling me that notifications of alerts that I create will not always work. What a joke... calling and trying to get customer support reminds me of a company with a handful of people that made a cool product that don’t really know how to support it and/or care to invest in to make the experience better for the end user. They just want the incredibly expensive monthly fee from you to not guarantee their software to work.
This product will for sure ramp down and so away shortly... don’t waste your time with this company.
by Delzzty923
MarketSmith is a great product overall, but this review is for the iPad version released in July 2021. Much of the functionality to move between stocks in your list has been removed. When typing a ticker into the search box and pressing enter, this does nothing to change the chart to what you’re searching for (as was the behavior in the prior version). Rather, it adds it to the recent searches and you have to go back to select it out of the list. This is an unintuitive interface. Further, you can no longer bring up your list to display at the bottom (at all) with a double tap, and if you search for a stock in the list and bring up the chart, swiping left or right seems to randomly move you to another spot on the list rather than move the chart for the stock that is next in the sort order. Sure, the prior version for the iPad needed some work, but this latest release is a major, frustrating step backwards in usability.
by _mijG
Previously, I found the MarketSmith app for the iPad to be excellent. The prior MarketSmith app enabled me to quickly access a number of stock reports such as weekly new highs, stocks having earnings already reported, stocks with upcoming earnings, and a host of other reports. With the recent app revision, these invaluable reports have been omitted.
Today I attempted to access the growth fund screener, and when I clicked on a specific fund in the smaller 2x2 format, it gave me the full screen and profile view. However, in the full page view, when I attempted to scroll to the next fund, the app directed me to stocks with up volume.
Unfortunately with a change of ownership, to me it seems that the app has taken a step backwards. Only time will tell if we have permanently lost these features, but hopefully the new ownership will be sensitive to investors and restore these omitted components of MarketSmith that made it a great program.