Contact DS finder Support
Company Name: Synology Inc.
About: *You must own a Synology NAS to run this app, and be running the latest DSM 6.0
or above version to get the complete set of features.
DS finder Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Synology Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DS finder Website
Privacy Policy: https://www.synology.com/company/legal/privacy
Developer: Synology Inc.
Can I trust DS finder app?
Protect your data and wallet. We investigate the developer's website (Synology.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Broken - Doesnt support 2FA
by Appleusergghjiik
Synology is encouraging users to enable two factor authentication however, this app does not support it so once two factor authentication is enabled and the user tries to sign into their Synology account, it will throw a cryptic error. This renders the app fundamentally broken unless you are on the same network as the device you are trying to manage.
Desktop Mode Fix
by Mr Boulder Dash
Cannot zoom in or out in desktop mode, this makes it pretty much un-useable to setup or configure anything. It will zoom in to enter text and then you cannot zoom out to apply or continue config. This should have been fixed already.
Can’t update packages using app
by RSnake
DS Mobile won’t allow you to scroll down to disable packages so that you can update when said packages require you to disable others first, making it far less useful. For instance if I need to disable three packages to update nodejs, I can’t scroll down far enough to turn them all off. Either make it automatically disable said packages for the user and then re-enable them upon update, or let the user scroll down, or both. It’s like the devs have never had to use this app...
Have a Problem with DS finder? Report Issue
Why should I report an Issue with DS finder?
- Pulling issues faced by users like you is a good way to draw attention of DS finder to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DS finder customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DS finder.
