Contact ALDI USA

Contact ALDI USA Support

Published by on 2023-07-27

About: ALDI is your home for incredibly low prices on all your grocery needs. Now, you
can stay up-to-date on our latest offers with the ALDI app.



How to Contact ALDI USA Customer Service/Support

ALDI USA Contact Information

Listed below are our top recommendations on how to get in contact with ALDI USA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ALDI USA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ALDI International Services GmbH & Co. oHG



100% Contact Match

Developer: ALDI SÜD Dienstleistungs-GmbH & Co. oHG

E-Mail: [email protected]

Website: Visit ALDI USA Website

53.85% Contact Match

Developer: ALDI SÜD Dienstleistungs-GmbH & Co. oHG

E-Mail: [email protected]

Website: Visit ALDI SÜD Dienstleistungs-GmbH & Co. oHG Website








Reported Issues: 13 Comments

4.8 out of 5

By Josée

4 months ago

I visited Aldi's in Iron Mountain yesterday, Dec. 13, 2023. Today is grand opening. When I got home checked my receipt and was overcharged for. Simply Nature wM plain yogurt. It should have been $4.19 but was charged $5.79. How to get refund? Michigan has a bounty law. that says in case of overcharge I can get 10x the difference if I invoke this law.

By Nikki Stephens

5 months ago

Try to use the app on your cell. If you find everything you want, you are lucky. Now try to put in your debit card, and a gift card, see all the problems?

By James Nemecky

5 months ago

I am very pleased with your products and service. Why must you limit the sales of excellent items that can be enjoyed all year long? The product I have purchased and enjoyed was your variety of BBQ sauces. Many of us in Ohio BBQ all year long. My family and friends enjoy your Texas BBQ sauce. Must you stop selling this fine product in October each year? I know if you continued selling it all year round you would be pleased with the sales or has customer service left your business vocabular? Keep up the great work and try selling your BBQ sauces year round.

By allen

5 months ago

Hello. Simply Nature organic milk , grassfed ? What is the feed for the cows ? Thank you, Allen

By Helen Simons

6 months ago

I hope I am not still getting charged for my order because it was cancelled and my order #0154-1442-4254-6278

By cheryl qasrawi

7 months ago

I bought you Simply Nature butternut Squash IA23116 Apr 25 2025 in Houston Texas. the product that came out of the bag was a cream color with very small hints of pale orange coloring. I was absolutely tasteless. I thought that it must be a potato but I really don't know what it was for sure. I never saw white butternut squash. I have pictures of your product if you want to see it for yourself. You might want to pull the remaining product from your shelves. Cheryl Qasrawi

By rms

8 months ago

I have been trying to apply to ALDI. I’ve created an account, chosen a position to apply for, but cannot log in; the page will not advance after entering my log-in info. I get an error message. I’ve deleted cookies, rebooted my computer, chosen another position, but cannot log in. I need help with this.

By Dianne Caroland

9 months ago

I bought a case of your Simply Nature Sea Salt Popcorn, as I do about 1x a month. This case has an odd burnt taste and is overly salty. I can't eat it

By Jackie Bish

10 months ago

Bought watermelon was bad inside

By nancy L estes

11 months ago

I want to get Aldi's app but don't know how. I'm 84 and have tried to get membership. Who can help me and where ?

By Asosolife


Shopping on app

The shopping aspect if this app need to be made easier, its a bit ridiculous that I need to go through 5 different tabs just to get to the part where I can start shopping. I love the fact that there are useless application right on the first screen, ah yes a grocery list, like I cant do that in my notes app, I would be more understanding of that being the first page if the price self populated after you favorited a location and it you the selection of items that fall in the types category (like the several kinds of milk or eggs) but no a useless app component should be front and center and the actual shopping component be several pages in. I would hate to be stuck home seriously sick trying to use this app to have my groceries delivered. How to fix: Have the user select a store as their favorite, and make it so shopping is the first thing that pops up and with an easily accessible sales flyer tab. Actually have a website configured for smart phone use and don't just have the app take the user to the regular website which is configured for a computer. At least have to shopping feature be in the featured tab and not the more tab.



By Captainamericagirl


Love the store, not the app

All of the reviews I’ve read seem to be exclusively about the store itself (and I agree that it’s a great store!) however, the app itself is pretty useless. It allows you to view the weekly ads really quickly, but that’s it. If you want to do anything else, like order groceries online, it will just ask to open web browser and take you to their website (so then why am I bothering with an app?) and the only other feature is a grocery list. I was excited about the grocery list option because I thought it would be like the Kroger app, which allows you to view all store items, including prices, as you create the list. Unfortunately, not. You type any items you need (hoping they carry them) and you manually write the price in yourself (so I guess if you go often enough and just know the prices off the top of your head).. so pretty useless in the end. In the end, it’s easier to just go to their website. No use downloading an app.



By 00_jackie


I love Aldi but not the app

I deleted this app because it’s not useful. This is sad b/c I love Aldi! You can’t create an acct or sign sign in, so anything you put in your cart or the shopping list is gone if you leave the app. The search function doesn’t work well. The app is simply not user friendly and lacks SO much. And what is up with being directed to the store to find the price of an item? if I have chosen my store why is the price not there? There are so many things that need to be corrected with this app. I suggest the developers take a look at how smooth the Walmart app works. Just go to the Aldi website because that’s where the app ends up taking you anyway. AND you can’t sign in to the website either, so it’s the same issues as with the app, it’s all a huge frustration. I typically use curbside service at a different store simply because it’s too much trouble to use Aldi app/website. People need to STOP leaving reviews for the STORE, this is for the app which is horrid!




Have a Problem with ALDI USA? Report Issue

Leave a comment:




Why should I report an Issue with ALDI USA?

  1. Pulling issues faced by users like you is a good way to draw attention of ALDI USA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ALDI USA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ALDI USA.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Shopping