Contact Caffè Nero Support
Published by Yoyo Wallet Ltd on 2023-12-06 About: Get the most out of your Caffè Nero experience! Our app is the easiest way of
paying and earning rewards every time you make a purchase. Scan your phone to
pay securely and instantly collect loyalty stamps - all in less than 2
seconds!
It’s free, fast, and easy to use - we make each of your payments
become a fun and rewarding experience.
How to Contact Caffè Nero Customer Service/Support
Listed below are our top recommendations on how to get in contact with Caffè Nero. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Caffè Nero. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yoyo Wallet Ltd
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: Yoyo Wallet Limited
E-Mail: [email protected]
Website: Visit Caffè Nero Website
Reported Issues: 3 Comments
By Em's List
Phishing scam?
I downloaded and tried signing up and it wouldn’t let me and said my account was blocked. I get a support email from Yoyo asking for my full name, birthdate, home address, billing postcode and phone number. They tell me they need to run a credit check in order to let me use the app. This is a rewards and online ordering app, not a credit card! Why would you need all that info? I’m not about to send all my info over email to this unknown third party company just to order a stupid coffee. Never had this problem before with any other app. They seriously need to reevaluate their system because they just lost a customer.
By tr1999
Why do they need so much personal information?
Signed up and account was immediately blocked. FYI I do not leave personal details like home address, birthday, etc. with loyalty apps because they don’t need it. In the days of paper cards you didn’t even have to leave your name! Never had such trouble with any other loyalty app, and I have dozens including from other famous coffee chains. So Yoyowallet is obviously doing other stuff with your personal data besides “loyalty” and for this reason Caffe Nero will not have my loyalty.
By @@Drew@@
Support unable to answer my questions
I had money auto-loaded on to the old app last week. Upon entering a store in Boston, I was informed that the old app no longer works. I also have several rewards credits on the old app. No one can give me a simple answer on how to get my credits moved to the new app. On the Starbucks app, this takes 10 seconds. If it has to do with the email linked to my account, then why haven’t the credits moved over automatically? Dreadful experience thus far.
Have a Problem with Caffè Nero? Report Issue
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Why should I report an Issue with Caffè Nero?
- Pulling issues faced by users like you is a good way to draw attention of Caffè Nero to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Caffè Nero customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Caffè Nero.
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