Contact Ricardo: buy & sell secondhand

Contact Ricardo Support


Company Name:

About: Buy and sell with the Ricardo shopping app now on the biggest marketplace and in
the best online shop in Switzerland. Whether for new or used items, flea market
bargains or second-hand offers from CHF 1, with us you are always protected as a
buyer or seller.


 
  2026-05-18

Ricardo Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Ricardo Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ricardo.ch AG



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Ricardo Website

Privacy Policy: https://help.ricardo.ch/hc/de/articles/115002934305-AGB-und-Reglemente

Developer: Ricardo AG





Can I trust Ricardo app?

Protect your data and wallet. We investigate the developer's website (Ricardo.ch), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

nervige push meldungen

2022-04-30

by Gantenbeyn

was ist der sinn darin, selber die push meldungen einstellen zu können, wenn dann trotzdem andauernd unerwünschte meldungen wie ‚bist du zufrieden‘ oder ‚bewerte die transaktion‘ kommen?

Nachtrag: Ein Rotes Bällchen unten im Menü der App wenn Gebühren fällig sind? Ernsthaft, Ricardo? Wie peinlich ist das denn...

Schlecht...

2022-05-07

by Lenzenhuber

Echt jetzt? Man kann nicht mehr den Erhöhungsbetrag eingeben sondern nur noch zwischen 1.- und 5.- und 10 Rappen wählen? Der Beschrieb sieht man nicht mehr vollständig wie früher? Und die Kategorie können nicht mehr auf einen Blick ausgewählt werden sondern man muss scrollen. Die alte App war nicht super aber die neue ist ja noch schlechter. Aber ja vielleicht möchte man gar nicht, dass die Mobile App benutzt wird sondern die Desktop Version. Schade. Vielleicht sollte man die alte Version wieder erhältlich machen.

No English!!

2022-05-14

by Stronggi

It’s weird how many non native Switzerland users use this app and it’s website but they refuse to include the support for english language too..




Have a Problem with Ricardo: buy & sell secondhand? Report Issue




Why should I report an Issue with Ricardo: buy & sell secondhand?

  1. Pulling issues faced by users like you is a good way to draw attention of Ricardo: buy & sell secondhand to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ricardo: buy & sell secondhand customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ricardo: buy & sell secondhand.


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