Contact Mail Support

by TimManRK

UPDATE - After almost a year of waiting the developer has finally updated the App. Unfortunately, it did not solve any of the issues that I described in my previous review. I am lowering my rating to one star due to both the excessive amount of time it took for an update and the fact that none of my issues were addressed. I am also having the same problems with the App on my iPad Pro 9.7.

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Unfortunately, This App allows me to view my company email a lot better than just accessing Outlook from a website, however, one very important feature doesn’t work at all. The App crashes when performing Company Lookup for Contacts. I contacted the developer and they requested me to re-configure my account by deleting and then re-entering the account details, which did not change anything. They responded back that they would need to check the issue further and I have received no additional response. This is an issue on both my iPhone 6 and an older iPad.

Also, on the iPhone 6 there is an issue where if the fingerprint is enabled and you double click the iPhone home button, then try to swipe up to close the app, the app reopens. You must first close the app with a single button click, then you can double click and swipe up to fully close the app.

The first issue is a definite show stopper. If corrected, I would definitely rate it much higher. The second issue is merely an annoyance.

by Superfly151

This app had a lot of potential but it has just too many bugs to make it practical for regular use. You can't accept/decline multiple calendar invites, there are a number of glitches in the UI, and some serious contacts related and usability issues overall. I've been in personal touch with the developer who wasn't sure whether they would continue to support this app or not. It took over a year to finally see an update but it's not clear what the update was for except to clear the slate and receive all new fresh ratings. All of my previous reported bugs and others I'm aware of from other users still remain. Suffice it to say, i don't recommend this app due to the developer lack of interest and having moved onto other projects.

by Dsjm2002

Why has the lag issue never been fix? An email app that can’t keep up with texting is an issue. Please update ASAP.

I have been using this app for years. It’s ok, but has many quirks that have never been worked out. Searching for email is excruciatingly painful, and will most often lead to the app freezing requiring the app to be restarted. There has also been a lag issue in the text when you type. You can type your message, but it doesn’t respond on the screen for about 3-5 seconds. Layout wise, it’s a great app. Functionality and usability is average to below average, but I also haven’t found better alternatives so I work with the chronic, long-standing issues. It may be worth mentioning that I have also deleted and re-downloaded the app with all the same issues. I’m not sure if the developers use this app, but I can’t imagine I’m the only one experiencing these issues. Free app, though.