Tinnitus Status

Last Updated on 2021-05-10 by John goodstadt

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Common Tinnitus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tinnitus app on iOS and Android devices. Solve all Tinnitus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tinnitus iPhone Issues and Solutions

Tinnitus iOS app crashes, not working, errors
Tinnitus iOS app network issues
Tinnitus on iOS has black/white screen

Tinnitus Android App Issues and Solutions

Tinnitus has errors/crashing/not working
Tinnitus server network connectivity issues
Tinnitus has black screen

Tinnitus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tinnitus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tinnitus app crashes or not working on Iphone (iOS):

Close and restart the Tinnitus app on iPhone
Update Tinnitus app to the Latest Version for iOS
Uninstall and reinstall Tinnitus iPhone app
Update your iPhone to the latest iOS version

Fix Tinnitus on iPhone unable to connect to server/internet connection issues::

To resolve Tinnitus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tinnitus black/white screen (blank screen) on iPhone:

Follow the Tinnitus iOS app troubleshooting guide Here →

Tinnitus Android App Issues and Solutions

Fix Tinnitus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tinnitus app issues:

Force Stop the Tinnitus App
1. On android, goto "Settings" » click Tinnitus app. » click "Force Stop".

Update Tinnitus to the latest version on PlayStore

Clear Tinnitus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tinnitus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tinnitus.

Fix Tinnitus unable to contact server/ Tinnitus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tinnitus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tinnitus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tinnitus on android.

Solve Tinnitus black/white screens issue on Android:

Follow the Tinnitus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at John goodstadt, developers of Tinnitus.

About this app

Others might think you are listening to music but really you are applying the treatment prescribed by your audiologist. Tinnitus replaces the unsightly earpiece that is the standard treatment for this app. A chart will summarize, in hours, your use over time.