Ding Top-up app not working? crashes or has problems?

Ding Top-up Status

Last Updated on 2025-02-19 by ezetop

I have a problem with Ding Top-up

Are you having issues? Select the issue you are having below and provide feedback to Ding Top-up.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Something else

62.5%

Not working

25.0%

Crashes

12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ding Top-up Problems 🔥

- Poor customer service skills

- Will not refund or help when they make a mistake

- Problems with the app

- Have to submit very personal details such as passport or drivers license utility bills and things of that nature

📋 5 Reported Issues:

Mary Bishop 2023-06-19

I’m not seeing the name of the operator I’m try to send to africell that the operator to use for Gambia 🇬🇲 please help me.

Rabieullah Naseri 2023-06-16

It gives me this error we're having difficulty processing your order. Please try again or contact to our customer care team

Sela 2022-08-15

I was using this app to send top up to my nieces in Tonga. I send them 4 times and 4 of them came up with a message it says " we're having difficulty processing your order. Please try again or contact to our customer care team " and one of them got the top up and the other 2 I was trying to send the top up and it says the same thing but it shows in my account it's deducted. I look for the transaction it doesn't show the top up that I send. I send again the top up and still the same. I was wondering if you guys deducted from my account and I can't refund my money. Thank you 😊

MdAlaminraju 2022-06-22

Alamin

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Humaira Butt 2022-05-21

I topup to my friend mobile in South Africa through ding app ..but it's just a message going to his number that your topup is send..but there is no topup going to his mobile...

Showing 1-5 of 5 reported issues:

Have a Problem with Ding Top-up: Mobile Recharge? Report Issue

Common Ding Top-up Problems & Solutions. Troubleshooting Guide

Table of Contents:

Ding Top-up iPhone Issues and Solutions

Ding Top-up iOS app crashes, not working, errors
Ding Top-up iOS app network issues
Ding Top-up on iOS has black/white screen

Ding Top-up Android App Issues and Solutions

Ding Top-up has errors/crashing/not working
Ding Top-up server network connectivity issues
Ding Top-up has black screen

⚠️ Troubleshoot | Fix Now in One Click

Ding Top-up iPhone Issues and Solutions

How to fix Ding Top-up app crashes or not working on Iphone (iOS):

Close and restart the Ding Top-up app on iPhone
Update Ding Top-up app to the Latest Version for iOS
Uninstall and reinstall Ding Top-up iPhone app
Update your iPhone to the latest iOS version

Fix Ding Top-up on iPhone unable to connect to server/internet connection issues::

To resolve Ding Top-up network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Ding Top-up Android App Issues and Solutions

Fix Ding Top-up not working on Android, crashes, errors or is unresponsive:

Force Stop the Ding Top-up App
1. On android, goto Settings » Ding Top-up » click [Force Stop]

Update Ding Top-up to the latest version on PlayStore

Clear Ding Top-up App Cache and Data:
1. On android, goto Settings » Apps » Ding Top-up » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Ding Top-up.

Fix Ding Top-up unable to contact server/ Ding Top-up internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Ding Top-up » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Ding Top-up » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ding Top-up