Ding Top-up: Mobile Recharge Reviews

by New Ex Customer

As many of this kind s...... apps to top up this is one of the worst take your money transaction in process / processing / ing and ing and ops sorry your bank did not authorized we’ll refund your money 4-5 business days . Did you see something wrong here? Be my guest .... Funny part is I work at the bank and tech support next to me they use all kinds of BS to take your money and not actually Top Up the recipients number. And get this even better all those 4 and 5 stars in the reviews do a little research and you’ll see where they coming from.... App Store should block and erase this kind of BS apps that takes money for nothing...

by I-Am-Supreme

Have not been able to send top up im over 4 months. I decided to reach out to the so called customer service which was no help. I spoke to someone via the chat thing they provide and im being told that why its rejecting me and all my friends and family who I introduced to DingTopup , we have to submit very personal details such as passport or drivers license utility bills and things of that nature. I was like are u crazy all my personal information to some random card app to send credit???? ABSOLUTELY NOT. I guess me and my entire family will be using another service. Ding has go to far, the only thing we were not told to so was submit our social security cards. Smh wish I could give ZERO stars

by Hotaia

i tried to send a top up to my husband. I received a text that the transaction was approved. My husband got a notification but he never received the top up. he went to the Tongan Ucall store they told him that it never came. I send a message through the chat on DingTopup and i never got a reply or respond. So you ripped me off. Ive been using ding for almost five years now is horrible i don't recommend this to anyone. They will take your money and your love one won't receive the top up. I've talk to some friends they said it happen to them

by Tattooed_Traveler

I used to like DingTopup, but not anymore. I no longer like DingTopup, because all of the low-cost top-up options were taken away. There used to be 2 different top-up options for under 5 US Dollars... and then they took away one of those low-cost options... and now both of those low-cost options are gone. So now all top-up options are over 5 US Dollars. On top of that, I emailed customer service and not only did they get back to me more than 48 hours later (even though they say they will get back to you within 48 hours), but they said they would forward my question to the finance department or something like that and I never got a further response. So I emailed customer service ‘again’ and I still have not gotten a response yet over 48 hours later. Last, but not least, I do not like it how DingTopup does not give you the option to create a password to log into your account or use your fingerprint to log in. All you do is type in your phone number and type in a set of numbers that they text you to log in! I would like better security for my account than that. Other than that, the only good thing I have to say about DingTopup is that it is easy to use.

by Igwe-Bow

Initially when I came across DingTopup, it was one of the best app on my phone. Having the luxury to send top-ups to family at anytime at great rates and affordable costs was great. Few months into enjoying DingTopup, everything went from good to bad. Previous options of amounts to send and costs to send them changed drastically! Now I’m in search of another app that would let me send top-ups for a cheaper cost. This issue needs to be addressed!

by Drew2381$

I tried to update my card details so I can automatically send a top up every 30 details. On the last step every time, I click Agree and then it says,”We’re sorry, but the payment didn’t go through. Please contact your bank or customer service to fix this issue.” The live chat box is no help at all. Please fix this issue for DingTopup .

by JE London

Ding is fabulous as it is so easy to use and has worked well. It allows for an almost instant top up. I would not only give it 5 stars or even 10but for one thing. The amounts it allows me to top my sons phone in west Africa up with seem to vary every month. The only options offered mean either I can’t top it up enough for the package he needs or I over pay greatly for far more than the package he needs.

by Finn 22

I used this when I was on a rotation in Kuwait and had never been out of the US before. It is super simple to use and it works more or less instantaneously. I won’t really have any need for it back home, but if you are abroad and need an easy way to prepay for phone service (I used Zain for an example) it’s great.

by Emackjr

This is an excellent tool to use snd keep in touch with those that may need a little helping hand sometimes. Is fast easy and very secure. Everything runs perfectly as advertised and we all know how rare that is these days. Thank you, Ding co.

by Kkstriver !!!!

I’ve been using Ding for about 4 years now and I’m so please with the service, I’ve never had any problems with them. I love to be able to send my family and friends Top-up at anytime without be told I’m sending too much. I used all other top up companies and it’s a disaster they continue to block my card stating of send too many times or the amounts are too high so my card is flagged for fraud. I email identification and pass all the screening and still have issues. I love Ding and I think it’s the best company to send Top-ups back home.

by Iisus007

I don’t own a credit card or PayPal so I buy iTunes card to make payments on my iPhone to most of other apps. We should be able to make payment with out iTunes card/credit through our iPhone on Ding as well.......Can you enable that features for us. Your app works great and I like it. Very very instant no delays. Thank you

by Mjtruth91

DingTopup is convenient but, they charge you processing fee and take how much hundreds of dollars from the credit. That’s a shame. You don’t get the correct equivalent for your money and on top of that they taking more money from the credit

by CooliMel

It’s easy to use and service is great !! It tells you when there is a double up and save all the numbers you use to send send credits and it save your credit card so that you don’t have to take it out and use it again and if you don’t want it to be save you can remove it easy as that ..😍

by Bigmoneyfastmoney

I can excess my phone book contacts from writhin DingTopup makes it easy to choose the number and now recurring top ups every 7 days up to 30 days great feature

I can split a $20 top up into to two adding more every 7 or more days

by Islandercustomer

Use to be good but every time I tried later it says to contact customer service.. after trying for week I got a response saying they will work on my case.. since then haven't heard anything after 3 months now.

by 1#Afua1

I never knew about this business neither DingTopup , but my fiancé is in South America a small beautiful Country named Guyana. My fiancé said to me one day to put some credit in his phone, I had no idea what to do, but I went on the internet and found out about DingTopup. Now I have a less expensive and easy way of staying connected with my fiancé, thanks to the company.

by Adrian Yates

I been using DingTopup for a little bit over a year and I send a mobile top-up to my girlfriend in the Philippines a few times a month, and the deals are pretty nice and I have to say that Ding has cheaper deals than any other mobile top-up app. I’m also glad that DingTopup works because I can’t use the GCASH app.

by Idkkkkkkk!!!

It is so easy to keep my family in Cuba with a phone ready to be used. Not to mention how much Money I save by using Ring to talk with them. And the best, it just takes few seconds to put money in any phone whether in Cuba or any other place.
Thanks for DingTopup.

by Badben442

I was hoping DingTopup would be very useful and it is 50% of the time. The other 50% of the time there customer service skills are poor. Nothing is ever their fault. They will not refund or help you when they have made a mistake. Lately they have had problems with their app. I do not recommend until they have fixed all their problems with DingTopup. Half satisfied customer.

by ScanMonkey59

Most frustrating experience ever! No matter the payment method or email account I get RISK REJECTED!!!!! YES, I even used two different email accounts. I tried to pay with Charles Schwab, USAA, and PayPal. All three approved payment. Ding just doesn’t want the money. How do these buffoons stay in business? Especially since their customers base is the third world. I sent numerous requests to their customer support and got nowhere. I even sent them my telephone number so they could call me.