Base Directory app not working? crashes or has problems?

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Published by Military Traveler, LLC

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Common Base Directory Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Base Directory app on iOS and Android devices. Solve all Base Directory app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Base Directory iPhone Issues and Solutions

Base Directory iOS app crashes, not working, errors
Base Directory iOS app network issues
Base Directory on iOS has black/white screen

Base Directory Android App Issues and Solutions

Base Directory has errors/crashing/not working
Base Directory server network connectivity issues
Base Directory has black screen

Base Directory iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Base Directory app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Base Directory app crashes or not working on Iphone (iOS):

Close and restart the Base Directory app on iPhone
Update Base Directory app to the Latest Version for iOS
Uninstall and reinstall Base Directory iPhone app
Update your iPhone to the latest iOS version

Fix Base Directory on iPhone unable to connect to server/internet connection issues::

To resolve Base Directory network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Base Directory black/white screen (blank screen) on iPhone:

Follow the Base Directory iOS app troubleshooting guide Here →

Base Directory Android App Issues and Solutions

Fix Base Directory not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Base Directory app issues:

Force Stop the Base Directory App
1. On android, goto "Settings" » click Base Directory app. » click "Force Stop".

Update Base Directory to the latest version on PlayStore

Clear Base Directory App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Base Directory app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Base Directory.

Fix Base Directory unable to contact server/ Base Directory internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Base Directory » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Base Directory » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Base Directory on android.

Solve Base Directory black/white screens issue on Android:

Follow the Base Directory android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Military Traveler, LLC, developers of Base Directory.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Military Traveler LLC

E-Mail: [email protected]

Website: Visit Base Directory Website

About this app

Base Directory is the world's leading military base directory covering all service branches with an intuitive user interface. Built and maintained by veterans and military spouses, we understand how difficult it is to find information on base. We love your feedback and hope that you'll let us know if we're missing any establishments that you use regularly, or if there are features you'd like to see in BaseDirectory . We're glad you found us and hope you enjoy using BaseDirectory ! We're always looking for feedback and suggestions for new bases and establishments to add. We know we don't have every establishment covered yet and appreciate your assistance and patience. Please visit our website at app. com. Please email feedback@this app. com any we'll get back to you right away, or visit app. com.