RealSelf: Treatments & Reviews Reviews

I actually liked RealSelf better before the update. The problem is it’s very glitchy - sometimes you can’t see all the content in the reviews; the videos hardly ever work; and there’s no way to organize or filter the content. Even if you unselect the types of procedures that you don’t want to see in your feed, the next time you open it up, everything is there again. That means that you’ll see huge pictures of vaginas In your feed when you really don’t want to. And every time you do a search, the same content comes up even though it doesn’t seem to be in any sort of order. It doesn’t start with the newest review or the newest content, it just shows, I guess what would be the most relevant reviews or content? But there really should be a way to sort it so that if you want to see it by the newest review or most recent comments or something like that, you can.

When you have a bug that persists MoM why do you even keep that branch of the application on prod? Just tell your users you hate them lol.

When attempting to play a video in any corner of this this application (uploaded from a patient or provider) RealSelf stalls, leaving you with one option: to force quit. All the other actions become inoperable, and you’re stuck with a spinning wheel… until you force quit and have to start your research over.

I’ve been using RealSelf for close to a year, and have never been able to play a video. There have been no major improvements to the search function, history or saved items and I would not describe RealSelf as enjoyable to use at ALL — it is simply necessary, and actually quite frustrating if you’re attempting to research properly, cross compare practitioners and organize your plans.

This is one of the best and only apps and websites I have found to find details of other, real patient experiences. I love the insight I receive from it, anyone considering cosmetic surgery should probably use it, but RealSelf itself has issues. You can’t edit anything once you post it. RealSelf doesn’t seem to recognize what is your own content - my own reviews come up in my feed. Sometimes there’s difficulty posting media. There needs to be a better ability to search for content, like a forum with all doctor questions, etc. it automatically adds random treatments to “my treatments,” so photos I don’t want to see show up in the feed. I hope to see some promising updates because I do like the platform otherwise!

Love the platform but my review is solely on RealSelf (also the website). RealSelf needs a lot of revamping. I suggest you hire a better team to work on UXUI to improve the usability of the product. I can list out so many things that need improvement for both app and site. It has been years and we still can’t edit our reviews, RealSelf is so glitchy, when I scroll down to see people’e reviews, I often see repetitive reviews and photos, the notification feature is basically useless on RealSelf , and VERY excessive on the website, and so on.

Maybe do a survey or have a team to improve and better our user experience because this is no doubt an amazing platform but I know it can be even better.

I suggested this long time ago via email but I guess you don’t take customers feedback seriously or you guys really don’t care but to satisfy the people who use RealSelf and have questions and for doctors to really examine before answering I suggested this app to collab with 3d/360 photo apps so doctors can move left right on their own and see the angles the depths the issues and give spot on analysis do take this into consideration

This is an awesome concept, that’s in need of a few tweaks and bug fixes. Personal inboxes (for comments, questions etc) are horribly threaded. There’s no chronological order. In the “questions” section, it’s next to impossible to expand
doctor’s answers that take up more than just a few lines of text...you have to beat the “read more” link to death, and it *might* work. The layout for writing reviews and experiences is poorly formatted. You’re not quite sure what you’re writing, a review on the doctor or an experience, because the fields aren’t labeled properly—neither are the instructions. Anywho, fix that and it’s great.

I have been a patient of Dr Syed New U Medspa of Orlando for over 6 years. The Dr and his staff are A Plus. The office is constantly in Tune with the latest equipment, special pricing and advanced procedures... Visit his web page and SEE for yourself.. His specials are frequent and his hands are Magic.. Anywhere from Injectibles, his various laser equipment, NEO hair grafting, stem cell rejuvenation and the list goes on... I would Never trust another Dr and this man scores 10 plus. Angela Graver

RealSelf isn't as intuitive as it could be. Some features are hard to find. Uploading pictures from an iPhone is annoying as RealSelf automatically crops them so much that you have to edit the photo beforehand by adding more borders (and even still, it crops the hell out of it).
Trying to post a question that you want providers to answer is complicated and you easily end up asking for a consultation with a bunch of local doctors instead (!)
Other features, such as covering up / blurring the photos (for NSFW situations) is very handy.

I like many things about RealSelf. But it’s really hard to type. You have to type slowly and push each letter down hard or it doesn’t work. You can’t see very much of what you have written at a time. Only a sentence. It causes tons of typos, and lots of frustration. I have wanted to delete pictures from my review, but I can’t do it according to the directions I looked up.
Other than the technical difficulties and glitches, RealSelf is a great way to find out info on procedures and doctors.
For that reason I like it a lot.

I asked a perfectly reasonable question that had been asked MULTIPLE times before but I wanted to reask and attach a picture to get advice for my specific case. AnjaRealSelf decides she is a doctor and that I am asking about a sinus problem and that isn’t appropriate when I was asking why my eyes look like they are different sizes and if it is something cosmetic or something about my sinus. She didn’t even give the doctors a chance to say whether it looked cosmetic and just decided herself. Inappropriate and needs better moderation. Will be deleting RealSelf because of AnjaRealSelf.

Love seeing the results. I am 54 and wish I could see move on the day after the tummy tuck and the PAIN of it all. And why is the pain meds not helping. I have seen some recovering videos and the patient seems to be in so much pain. I would love some work on my stomach fat tissues and muscles but after observing the experience and I am getting turned off. It is very scary.

I am going to be as honest as possible.
Dr JONOV and his team gave the absolute best bed side manner ever! I felt completely comfortable from the moment I walked in until I walked out and got into my car.
This team goes above and beyond any criteria to assist with patient detail.

I have had worked done in other locations and I always felt rushed to get up and get out, I’m assuming to prepare for the next patient. Not with this Dr. As patients we pay money for a service which unfortunately does not included bedside side manner.
Dr JONOV and his team are the best !
I will now be bringing my mom and friends to see him!
Oh btw my nose ! I’m only 4 days post op and I did not get any bruising !

I promise I had the best hands working on me!!

I love RealSelf because it’s real life people who are sharing their true experiences. This has been very helpful with doing my own personal research on deciding who I would like to get work done with as well as seeing real life outcomes from other women like me with similar before body types, for the procedure I am interested in learning more about before booking.

It's great and very helpful and informative. But as some one who is reviewing, commenting, and asking and answering questions, it's needs to specify what my new notifications is. For example, All it'll tell me is I have 3 new notifications but won't tell me whether it was a comment, reply, inbox message, or like on my review. I literally have to go dinging through everything I've commented on and such and will end up not replying to someone's question at all and I look rude. NOT COOL! Please fix immediately!

I like RealSelf and the purpose of it. But I find it very difficult to navigate. I click on one thing and it brings me to something different, it can be hard to search, screen switches fast. It just needs to be a-little bit more clear and user friendly

Really this app? The plastic surgeon I used had all 5 star ratings. Well I used this surgeon based on his “glowing” reviews and now I am facing ove $50,000 in reconstructive surgery. I tried to post reviews about my experience with this “surgeon” but guess what? They were deleted time and time again. So I was “gagged” by this app who has the audacity to claim that they are consumer driven. No, they are paid advertising for doctors; even those doctors who are dangerous. I’m going to start my own website this app. I’m going to call it Botched Self. The consumers will be people who found their dangerous surgeons on this app. You should be sanctioned for the harm you have caused

I think this is a decent app, the reviews are insightful and the doctor’s advice is helpful too. It just seems a bit unorganized to me. I have a hard time searching for new and pertinent information and I usually find myself digging through a bunch of posts and replies. This is most likely the reason why I haven’t posted anything on this app regarding my own plastic surgery journey.. I hope they update and get things in order because I do find it to be helpful :)

But there’s a lot of glitches so I just go on the website. Whenever you try to click a full review it just goes back so what’s the point?

In regards to developer response: when I click on a review in the list of reviews it goes to the individual review page with a button that says “Full Review.” When I click it it just goes back to the previous page. There’s no way to read the full review. If I am doing this wrong, please let me know what to do.

While I appreciate the personal reviews and experiences of the patients, oftentimes I find the reviews to be
pretty old -going back years, sometimes. And in this age of rapidly advancing techniques and new materials, it gets dated quickly.
I wish more subscribers would post pre and post procedure photos, and updates after their procedures. Good, bad, or indifferent.
Without updates and revisions on reviews it kinda leaves the reader hanging.

I do like hearing stories and seeing pictures, but....
I almost always choose the stories with pictures.

RealSelf makes me turn my iPad back and forth to read, and then to view...silly 1st world problem, but...
that problem does make me hesitate especially if I’m trying to be discreet.

The comma does not show up on RealSelf’s keypad. It’s still under the exclamation point, but...

Thank you to all of you wonderful ladies who take time to share your journeys.
For those of us still on THIS side, it’s very helpful and encouraging.

I would be posting pictures of my own at this point, but...LOL...
That’s another story.

Hope to be joining you in 2020.
Thanks!