StadtRAD Hamburg Reviews

StadtRAD Hamburg Reviews

Published by on 2024-11-04

🏷️ About: Rent a bike in Hamburg. Whether you are a working person, a leisure time person or a tourist, with StadtRAD Hamburg you can rent a bike at any time, cheaply and flexibly.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
48.8%

🙄💅🫥 Neutral
28.9%

👿🤬😠 Negative experience
22.3%

~ from Justuseapp.com NLP analysis of 17 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to register

- Login failed and called 3 separate times for help

- Many countries are included



Read 7 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

Terrible app I couldn’t even register

2022-05-22

I couldn’t register on StadtRADHamburg or online. I had to call to finish my registration. Then once I got my account information the login failed and called 3 separate times for help and they couldn’t get it to work. They said “the website must be broken” and had no way to resolve my issue. Why even have an app or website if it’s not going to work?

Fail from go

2022-06-23

How can I register for your service when I only have addresses in the United States and the UK?
I have searched the list on both the website and StadtRADHamburg using the English versions and many countries are included including Kanada but not America, the United States or or the United Kingdom or Great Britain, Britain, England.

Be nice to use your bikes but you include most of the world but the two countries I have an address in...

Terrible experience

2022-07-24

Can’t reset password from StadtRADHamburg , and tried to rent multiple bikes in 5 or 6 locations but kept getting the same error message. UI feels like a poorly rendered web page as opposed to an app. Lots of room for improvement here.

Worst app ever

2022-08-25

StadtRADHamburg is embarrassing for such a big company like DB. Horrible/confusing usability, slow and constantly reloading errors.

Stürzt ab

2022-09-26

Stürzt immer sofort ab auf iPhone 5 mit neuestem iOS. Bitte reparieren! Sonst bislang großartiger Service

Lots of bugs, but useful

2022-10-27

My account suddenly stopped working through StadtRADHamburg . Support said it was an app problem. There haven't been updates to StadtRADHamburg in a year...
When rotating the screen, the screens sometimes get stuck.
Bikes show up where sometimes there are none.
Otherwise, I use this all the time to rent and return bikes all over Hamburg.
Works for Berlin too.

It’s great, when it works

2024-12-22

Far too often I open StadtRADHamburg and get errors like “this feature not available right now” and it’s unusable. This isn’t what you want to see when you’re standing at the bike rack. How long are you supposed to wait around refreshing? Another common error “renting is not possible right now” with no explanation. It’s getting to the point where I’m not even trying to use the bikes anymore.



Is StadtRAD Hamburg Safe? 🤗🙏


Yes. StadtRAD Hamburg is very safe to use. This is based on our NLP (Natural language processing) analysis of over 17 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for StadtRAD Hamburg Is 68.6/100.


Is StadtRAD Hamburg Legit? 💯


Yes. StadtRAD Hamburg is a totally legit app. This conclusion was arrived at by running over 17 StadtRAD Hamburg User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for StadtRAD Hamburg Is 100/100..


Is StadtRAD Hamburg not working? 🚨


StadtRAD Hamburg works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with StadtRAD Hamburg? Post a Review




Features

Whether you are a working person, a leisure time person or a tourist, with StadtRAD Hamburg you can rent a bike at any time, cheaply and flexibly.

With our app, you can rent a bike, view your personal opening code and redeem voucher codes.

Everywhere in the city you will find a station where you can rent and return a bike around the clock.

In the "Normal", "HVV" or "BahnCard"-tariff the first 30 minutes of each ride are free of charge.

So what are you waiting for? Register directly via the app and you can hop on and start cycling.

You can keep an eye on the costs in your bookings at all times.

  Customer Service/Support
Developer:
Deutsche Bahn Connect GmbH


Website: