MOIA in Hamburg Hanover Reviews

Published by MOIA GmbH on 2025-02-10

🏷️ About: MOIA is a transportation app that offers a comfortable and eco-friendly way to travel to your destination in Hamburg or Hanover. The app allows you to book a ride with a fully electric MOIA shuttle, which is more convenient than public transport and cheaper than a cab. You can share your ride with up to four other passengers, reducing traffic and helping the environment. The app tells you in advance how much it costs, where you’ll be picked up, and when you’re expected to arrive.

Rating 4.9/5

Safety Score: 52.3/100

Legitimacy Score: 100/100

Overall Customer Experience 😎

🫥 Neutral

37.8%

😎 Positive experience

32.5%

🤬 Negative experience

29.6%

~ from Justuseapp.com NLP analysis of 597 combined software reviews.

⚠️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- Friendly and polite drivers

- Comfortable vehicles

- Nice overall experience

- Convenient bus service

Read 5 Customer Service Reviews 😠💢

4.9 out of 5

Good idea but needs improvement

by Leichtmatroseahoi

Nice when you are not in a hurry. Convenient busses. Pick-up timing is totally off. I selected 5+ minutes and the car came in 2 minutes so i missed it. Next car was supposed to come in 4 minutes but it tool almost 15 minutes. In the car the driver took stunning detours that were unrelated to the other guests. Unexplainable.

Great

by Ameijw

The ride was perfect. Driver extremely friendly . I will certainly keep using the service !

First time using MOIA

by Raaj S.

The pick up location at the airport arrival is not clear. The vehicle is very comfortable and the driver was polite! Thank you!

Very clean Ride, Kind driver

by Sandra1984*

Was a very nice experience:) thank you for this service and nice Employee:)

⚠️ Share your Experience & Warn Others »

Very nice first experience!

by Djh232

Nice driver. Everything as expected.

Is MOIA in Hamburg Hanover Safe? 🙏

Yes. MOIA in Hamburg & Hanover is very safe to use. This is based on our NLP (Natural language processing) analysis of over 597 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for MOIA in Hamburg Hanover Is 52.3/100.

Safety Analysis

91.8% of users say app is Safe 👍

91.8%

7.7% of users have Some Concerns ⚠️

7.7%

0.5% of users say app is Risky 🚨

0.5%

Is MOIA in Hamburg Hanover Legit? 💯

Yes. MOIA in Hamburg & Hanover is a totally legit app. This conclusion was arrived at by running over 597 MOIA in Hamburg & Hanover User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MOIA in Hamburg Hanover Is 100/100..

🔏 Privacy & Data Safety

MOIA in Hamburg Hanover collected the following data from you:

Data Used to Track You:
- Identifiers
- Usage Data
Data Linked to You:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You:
- Diagnostics