AccuLynx Field App - Original Reviews

AccuLynx Field App - Original Reviews

Published by on 2023-06-16

🏷️ About: AccuLynx is a roofing contractor software that helps manage and grow your business. The roofing field app allows you to access all the features of AccuLynx on-the-go. It provides tools to streamline your process, grow your profits, and deliver superior service. The app includes features such as CRM, production scheduling, tasks and activity tracking, communication tools, estimating, workflow management, material ordering, reporting, unlimited file storage, and much more.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
69.0%

🙄💅🫥 Neutral
16.0%

😎👌🔥 Positive experience
15.0%

~ from Justuseapp.com NLP analysis of 119 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and comprehensive software

- Helps in staying organized and saving time

- Convenient to have business in the palm of one's hand

- Great desktop version



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

2.4 out of 5

Bad App

2022-05-23

Please spend some money to fix AccuLynxFieldApp. The pictures take forever to upload and duplicate some of them. For some reason all my leads, prospects, etc won't load so I can't even use AccuLynxFieldApp .

You would think a company of this size would have a good app

App is complete waste of time

2022-06-24

Useless app... basic functions only. Way too many updates. Locks up constantly. Web version has limitations and getting worse. And monthly cost per head his way out of line compared to many others out there. Moving on soon... lots of others with better stuff and much less expensive.

Too limited

2022-07-25

Hard to work for commercial roofing company. Far too limited. Far too costly for multiple employees. Many apps offer better workflow management and customization to fit your business. Wished it worked better for us after 14 months of usage.

It was better before current updates. PLEASE FIX

2022-08-26

After these past few updates AccuLynxFieldApp and the website are beginning to go downhill.
Example: while trying to upload pics I will be kicked out of AccuLynxFieldApp itself straight back to the phone homepage.
Example: while using the website and uploading pics, it will cancel my upload and send me back to either my message board or dashboard
Example: I would log onto AccuLynxFieldApp and it would just keep loading for a long time. I would have to close AccuLynxFieldApp completely and try logging in again

These are just a few of the issues that I’ve been coming across recently. I’ve uninstalled and reinstalled AccuLynxFieldApp multiple times and no improvements at all.

Frustrating

2022-09-27

It pains me to leave this review, because the desktop version of acculynx is so great. AccuLynxFieldApp on the other hand is terrible, so bad to the point that I’m writing this review. Slow, unresponsive, photos won’t load, photos will not upload, can’t create an estimate or edit existing ones.

I’ve been holding off writing this review for almost a year and a half now, giving the developers time to fix AccuLynxFieldApp . Unfortunately nothing has changed.

Terrible

2022-10-28

Desktop isn’t bad when you’re not wasting your time logging in every 5 minutes. Mobile app, doesn’t let you write up estimates and is only good for loading other documents or checking your calendar or looking at something that was loaded on desktop.

Please fix picture uploading error.

2022-11-29

Pics no longer show message that lets you know they are uploading before submitting and completing the upload which results in missing pictures during the upload which makes it a headache having to go back and figure out which ones are duplicate pictures and which ones are not.

Misbilled and not contact

2022-12-30

I was quoted a price per user and since starting with acculynx have been highly over billed each month. I have reached out by phone and email, promised credits and the billing correction to be made just to be over billed this month once again, by over a thousand dollars.

I am promised return calls I don’t get.
My emails aren’t responded to.

I feel like acculynx has me in a choke hold to pay whatever they decide to charge me each month including add ons I don’t have or else loose all my files their CRM is holding.

No screen rotate?!

2023-01-31

Been using this for almost a year now, and one of the most annoying things is AccuLynxFieldApp only works in portrait mode. Writing this review now because AccuLynxFieldApp won’t load any data and hasn’t for the last two days. Attempting to remove and reinstall to see if that jogs something loose. I rely on AccuLynxFieldApp when I’m in the field and using my iPad for quick updates to jobs and to pull information for customers, so not being able to access the AccuLynxFieldApp other than with a laptop is useless. Fingers crossed reloading it makes it work again...

Not horrible...

2023-03-04

My biggest issues are that 1) AccuLynxFieldApp lacks the ability to send an email with any of the docs or pics in a custom profile... and the BIGGEST challenge... 2) NO CALENDAR FUNCTIONALITY.

Please address these issues and I will re-evaluate.

Broken

2023-04-02

Always kicking you out of your app. Didn’t recognized password reset it twice and still wasn’t able to log in into app just website via google

Unreliable Poor Performance

2023-05-04

AccuLynxFieldApp has become very unstable especially when uploading pictures and documents. Instead of uploading selected photos app will duplicate photo 2-3 times. Photos tag wrong or missing, photos upload different file types especially when duplicate upload error occurs. If your outside app more than 5 seconds it takes you out of job file back to home screen. Because of this I’m Constantly losing content I’m entering into a job file. App should serve for basic upload functionality of content, photos, and documents into job files but it consistently fails and crashes. Time = Money

Calendar Problems

2023-06-04

App calendar lists times an hour earlier than what is recorded on the website.
This issue was supposed to be resolved with the last update but alas we are still dealing with this issue :(

Landscape view on IPAD

2023-07-06

Desktop is better yes, however the biggest thing fo us is not being able to flip your Ipad sideways and it auto-flip as needed.

A map view of jobs that you can show pins of Leads/Prospects/Approved/Marked Dead would be nice too great for visual communication to your teams and their areas.

Mobile is worthless

2023-08-06

Takes forever to view photos and documents. My biggest gripe is the fact you cannot edit payments received through the mobile app. Who is carrying around a laptop these days? You can’t even place orders through the mobile app.

Make is better

2023-09-07

App would be alot better if it had an option to order an eagle view. Also please make it be able to seperate the jobs,leads,etc. By representitive

Highly recommend

2023-10-09

Works super well. Very helpful to keep track of leads and documents. Rarely do I have any issues. Excellent product!

Acculynx rocks!

2023-11-09

There is no way I would be able to operate my business and do as much business as I do without Acculynx! Easy to use, stay organized and most importantly save valuable time!

Best

2023-12-11

How in the heck does this CRM have such a low rating?! It is literally the easiest most comprehensive software out there! I actually looked into other options and after the free trials, it was a no brainer to stay with acculynx!! Does it have glitches once in a while on AccuLynxFieldApp ? Yes, but so what!

How did we contract without it🤷🏼‍♂️

2024-01-11

So handy I love having my business in the convince of the palm of my one hand!👍🏼

I can bring my office on every rooftop!🎯

Needs fix for adding addresses

2025-01-15

When adding addresses you can’t add them before you save it because it wont pull up any addresses you have to save then edit address please fix bug

Updates are terrible

2025-01-15

Stop updating your stupid app. When working it’s fine, but our in the field it won’t open unless you have updated it. And now it has locked me out of AccuLynxFieldApp completely after an update.

Complete garbage and support is nonexistent

2025-01-15

AccuLynxFieldApp is a complete waste of time. I highly suggest you find another alternative. Photo uploads don’t work, crashes randomly and support doesn’t reply in a timely manner if at all.

Issues continue

2025-01-15

Issues such as inability to change the lead status in AccuLynxFieldApp have continued even throughout several app updates.

Needs a lot of work

2025-01-15

AccuLynxFieldApp is decent, but developers need to pay a little more attention to detail to make AccuLynxFieldApp more functional. It would be nice if it was fully functional. For example it would like to edit contact information within AccuLynxFieldApp , see comment time and dates, be able to convert leads to prospects, and have a dash board page where I can see leaderboard information. Also recently I am unable to upload photos from my mobile devise which makes AccuLynxFieldApp almost completely useless for me. AccuLynxFieldApp needs a lot of work and more feedback from users. Devs please fix these issues.

B C

2025-01-15

A good app to complement an even better desktop program. My only complaint is the frequent logins necessary and the fact that you cannot view your calendar from the Field app.



Is AccuLynx Field App Safe? 🤗🙏


No. AccuLynx Field App - Original does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 119 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for AccuLynx Field App Is 17.9/100.


Is AccuLynx Field App Legit? 💯


No. AccuLynx Field App - Original does not seem legit based on our analysis. This conclusion was arrived at by running over 119 AccuLynx Field App - Original User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for AccuLynx Field App Is 36.9/100..


Is AccuLynx Field App - Original not working? 🚨


AccuLynx Field App - Original works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with AccuLynx Field App - Original? Post a Review




Features

- Complete access to leads, contacts, and job records

- Review contracts, estimates, photos, measurements, and job notes

- View payments and outstanding balances

- Upload, annotate, and share job photos

- Order aerial measurement reports

- Enter new leads, update contact/job records, enter notes, and log activities

- Set tasks and follow-up activities

- Notify team members when an action is needed

- Access to your daily schedule and activities

- Call/email contacts right from the app

- Get directions to your next appointment in one click.

  Customer Service/Support
Developer:
AccuLynx