AccuLynx Field App - Original Reviews

AccuLynxFieldApp has become very unstable especially when uploading pictures and documents. Instead of uploading selected photos app will duplicate photo 2-3 times. Photos tag wrong or missing, photos upload different file types especially when duplicate upload error occurs. If your outside app more than 5 seconds it takes you out of job file back to home screen. Because of this I’m Constantly losing content I’m entering into a job file. App should serve for basic upload functionality of content, photos, and documents into job files but it consistently fails and crashes. Time = Money

Been using this for almost a year now, and one of the most annoying things is AccuLynxFieldApp only works in portrait mode. Writing this review now because AccuLynxFieldApp won’t load any data and hasn’t for the last two days. Attempting to remove and reinstall to see if that jogs something loose. I rely on AccuLynxFieldApp when I’m in the field and using my iPad for quick updates to jobs and to pull information for customers, so not being able to access the AccuLynxFieldApp other than with a laptop is useless. Fingers crossed reloading it makes it work again...

App calendar lists times an hour earlier than what is recorded on the website.
This issue was supposed to be resolved with the last update but alas we are still dealing with this issue :(

After these past few updates AccuLynxFieldApp and the website are beginning to go downhill.
Example: while trying to upload pics I will be kicked out of AccuLynxFieldApp itself straight back to the phone homepage.
Example: while using the website and uploading pics, it will cancel my upload and send me back to either my message board or dashboard
Example: I would log onto AccuLynxFieldApp and it would just keep loading for a long time. I would have to close AccuLynxFieldApp completely and try logging in again

These are just a few of the issues that I’ve been coming across recently. I’ve uninstalled and reinstalled AccuLynxFieldApp multiple times and no improvements at all.

It pains me to leave this review, because the desktop version of acculynx is so great. AccuLynxFieldApp on the other hand is terrible, so bad to the point that I’m writing this review. Slow, unresponsive, photos won’t load, photos will not upload, can’t create an estimate or edit existing ones.

I’ve been holding off writing this review for almost a year and a half now, giving the developers time to fix AccuLynxFieldApp . Unfortunately nothing has changed.

How in the heck does this CRM have such a low rating?! It is literally the easiest most comprehensive software out there! I actually looked into other options and after the free trials, it was a no brainer to stay with acculynx!! Does it have glitches once in a while on AccuLynxFieldApp ? Yes, but so what!

Takes forever to view photos and documents. My biggest gripe is the fact you cannot edit payments received through the mobile app. Who is carrying around a laptop these days? You can’t even place orders through the mobile app.

There is no way I would be able to operate my business and do as much business as I do without Acculynx! Easy to use, stay organized and most importantly save valuable time!

Pics no longer show message that lets you know they are uploading before submitting and completing the upload which results in missing pictures during the upload which makes it a headache having to go back and figure out which ones are duplicate pictures and which ones are not.

Desktop is better yes, however the biggest thing fo us is not being able to flip your Ipad sideways and it auto-flip as needed.

A map view of jobs that you can show pins of Leads/Prospects/Approved/Marked Dead would be nice too great for visual communication to your teams and their areas.

So handy I love having my business in the convince of the palm of my one hand!👍🏼

I can bring my office on every rooftop!🎯

Useless app... basic functions only. Way too many updates. Locks up constantly. Web version has limitations and getting worse. And monthly cost per head his way out of line compared to many others out there. Moving on soon... lots of others with better stuff and much less expensive.

Works super well. Very helpful to keep track of leads and documents. Rarely do I have any issues. Excellent product!

Always kicking you out of your app. Didn’t recognized password reset it twice and still wasn’t able to log in into app just website via google

I was quoted a price per user and since starting with acculynx have been highly over billed each month. I have reached out by phone and email, promised credits and the billing correction to be made just to be over billed this month once again, by over a thousand dollars.

I am promised return calls I don’t get.
My emails aren’t responded to.

I feel like acculynx has me in a choke hold to pay whatever they decide to charge me each month including add ons I don’t have or else loose all my files their CRM is holding.

My biggest issues are that 1) AccuLynxFieldApp lacks the ability to send an email with any of the docs or pics in a custom profile... and the BIGGEST challenge... 2) NO CALENDAR FUNCTIONALITY.

Please address these issues and I will re-evaluate.

Desktop isn’t bad when you’re not wasting your time logging in every 5 minutes. Mobile app, doesn’t let you write up estimates and is only good for loading other documents or checking your calendar or looking at something that was loaded on desktop.

Please spend some money to fix AccuLynxFieldApp. The pictures take forever to upload and duplicate some of them. For some reason all my leads, prospects, etc won't load so I can't even use AccuLynxFieldApp .

You would think a company of this size would have a good app

App would be alot better if it had an option to order an eagle view. Also please make it be able to seperate the jobs,leads,etc. By representitive

Hard to work for commercial roofing company. Far too limited. Far too costly for multiple employees. Many apps offer better workflow management and customization to fit your business. Wished it worked better for us after 14 months of usage.

A good app to complement an even better desktop program. My only complaint is the frequent logins necessary and the fact that you cannot view your calendar from the Field app.

Issues such as inability to change the lead status in AccuLynxFieldApp have continued even throughout several app updates.

Stop updating your stupid app. When working it’s fine, but our in the field it won’t open unless you have updated it. And now it has locked me out of AccuLynxFieldApp completely after an update.

AccuLynxFieldApp is decent, but developers need to pay a little more attention to detail to make AccuLynxFieldApp more functional. It would be nice if it was fully functional. For example it would like to edit contact information within AccuLynxFieldApp , see comment time and dates, be able to convert leads to prospects, and have a dash board page where I can see leaderboard information. Also recently I am unable to upload photos from my mobile devise which makes AccuLynxFieldApp almost completely useless for me. AccuLynxFieldApp needs a lot of work and more feedback from users. Devs please fix these issues.

When adding addresses you can’t add them before you save it because it wont pull up any addresses you have to save then edit address please fix bug

AccuLynxFieldApp is a complete waste of time. I highly suggest you find another alternative. Photo uploads don’t work, crashes randomly and support doesn’t reply in a timely manner if at all.