Contact Citibank UAE

Contact Citibank UAE Support


Company Name:

About: Manage your account • Log in securely and quickly with biometrics* • Secure
transactions through multi-factor authentication and device binding • Keep up
with your credit card/Ready Credit and bank statements, as well as urgent
actions and latest transactions — all on your dashboard upon login •
Discover personalised offers and upgrades • Temporarily block and unblock in
case you Citi card is misplaced • View you.


 
  2026-03-29

Citibank UAE Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Citibank UAE Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Citibank UAE



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Citibank UAE Website

Privacy Policy: https://mobile.citibank.ae/m63/assets/html/PrivacyPolicy.html

Developer: Citibank UAE





Can I trust Citibank UAE app?

Protect your data and wallet. We investigate the developer's website (Citibank.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Unable to even pay my card bill

2025-03-07

by AusPilotScott

There is not even an option to pay my monthly card bill from Citi using this app! There’s not even a way to contact the bank other than calling. Absolutely a waste of time as all I can do is see my balance

No option to make a credit card payment

2025-03-08

by Shinesdestiny

This is a pretty useless app with no straightforward way to make a credit card payment. There is all sorts of useless capabilities on the app though. Not to mention, their customer service is absurd.

Bad App

2025-03-09

by AA0786

Bad App, slow on login, timeout on face detection, bad design, completely not friendly, this bank considered to be amongst the elite banks world wide.. they carry the worse FinTech ever, worse app and worse service ever. I don’t recommend you bank with Citi at all.




Have a Problem with Citibank UAE? Report Issue




Why should I report an Issue with Citibank UAE?

  1. Pulling issues faced by users like you is a good way to draw attention of Citibank UAE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Citibank UAE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citibank UAE.


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