Contact Hudl

Hello, I film for my high school football team and I recently had to film a game. Everything’s good so far. Then I go to upload it. It asks me to give the footage a title and when I’m done putting in the title I hit upload... then the app closes out randomly. I try to re-open the app knowing it would save the footage in the camera roll. I look in the camera roll... where’s the footage? All 123 clips, gone, POOF. I tried to look in the library and recently deleted, but nothing. I don’t know if it was the iPad I was using (iPad Air 2) or the app itself. If it is this app, that’s a whole game lost thanks to this app. Also please fix the zooming, it’s horrible, super choppy. I need a smooth zoom in and out. Also make it so that you can upload footage from the camera roll in the app by mobile. For now, this app gets 1 star due to the upload malfunction, and the zooming. Please fix it and maybe I’ll move the rating up.

I wasted a day trying to use the buggy video editor to splice apart our beginning to end live stream game video and gave up in disgust. Each splice makes you start back at the beginning of the video and fast forward back to where you just spliced so you can play from there and make the next splice and a start at the beginning again. About as aggravating as software could ever be. Then I spent half a day fighting to use the buggy stats tagging function only to find after I entered an entire game the stats were completely wrong and there is no way to review and correct any errors. Completely wasted my time. Oh and you have to upload on the web app because the iOS app doesn’t work for that either.

Can’t get the app to stay open on iPhone 11 Pro Max. Crashes consistently on startup. Deleted and reinstalled. Same result. Rebooted phone, same result. The software is super clunky when it does work (1:200). It’s easier to find film of other schools or athletes than our own. I get kids like to be voyeristic and see what others are doing, but the home should keep them from click bait so they do what we need them to do as coaches - watch film and get better. We have to recommend to players to use the desktop version so that we know all features are working. Otherwise they don’t watch or we get bombed with questions of this and that.

My son's film is not on Hudl amymore. What do we do to obtain his film? His name George Vining, graduated from Tattnall Academy in Macon, GA in 2019. How can I get his film back up on Hudl?