Contact Arkansas FCU Support
Company Name: Arkansas Federal Credit Union
About: Bank securely from anywhere with the Arkansas Federal Credit Union app. Manage
all of your accounts: monitor your credit score, budget and track spending, send
and receive money, deposit checks, apply for loans, and more!
Fast Account
Access
-Log in quickly using biometrics or your password
-Enable Snapshot to
view your account balances without logging in
Manage Accounts
-Review
activity in all of your accounts: chec.
Arkansas FCU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Arkansas Federal Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Arkansas FCU Website
Privacy Policy: https://www.afcu.org/privacy-policy/online-privacy-policy/
Developer: Arkansas Federal
Can I trust Arkansas FCU app?
Protect your data and wallet. We investigate the developer's website (Afcu.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Multiple websites
by BrandiM14
It’s 2019 and the local credit union can’t figure out how to make it easy to make payments. You have to transfer funds and they can’t exceed a certain amount. If you want to make large payments, you have to create another log in for another website and do it there. However, there is a limit on how large of a payment you do there too. I’ve never had so much trouble trying to pay off a car loan in my life. I will never do business with them again. I tried to go to actual credit union and they don’t do payments there. It’s either go to two different sites or trust the mail service with your money. It’s awful.
Broken bill payment
by Sig7686
The bill payment function in the app broke recently and I get the following error message: “Your session has expired. Return to internet banking and relaunch bill pay.”
When I brought this to the attention of the bank, this was their response: “Unfortunately, our Bill Pay is not compatible with Safari versions 13.0.4 or higher and this is why you will get an error. You will want to use a lower version of Safari or another browser such as Google Chrome or Firefox.”
So it sounds like the bank has decided they can’t keep their banking app up to date. This doesn’t inspire confidence.
Wrong sign in, you’re screwed on the weekend
by Howmanynicknamesaretaken???
Lord help you if you’ve forgotten your password and get locked out of the app on the weekend/after hours. AFCU has a broken policy/procedure for overdraft protection, they use up all your “allowed” transfers for transferring money from your savings to checking, for each individual transaction, charging you fees each time. Then the app will send you a notice, after the transfers are used up, so you can’t fix anything online. They also lock you out of the atm, even to transfer money to checking...lord I can’t wait to have enough time to switch banks.
Have a Problem with Arkansas FCU Mobile Banking? Report Issue
Why should I report an Issue with Arkansas FCU Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of Arkansas FCU Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Arkansas FCU Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Arkansas FCU Mobile Banking.
