Contact Bloomberg Professional Support

by LI Dubai

Previously I could scroll down the list of recently viewed securities, view a chart and come back to the list, click on the next security, view the chart and so on and so forth.

Now it after I view the chart and click back, it brings me to the top of the list and then I have press and extra key to see “more securities” scroll all the way down tens of securities to select the next one. It slows the process down 3 times and obviously makes it more tedious.

How can you be so THOUGHTLESS with your changes??? YOU ARE SUPPOSED TO MAKE IT EASIER AND MORE EFFICIENT

by Pruv1

- “Portfolios” lags to the point of being unusable, takes 2 mins plus to load if loads at all - otherwise just keeps spinning.
- where did the refresh buttons go on multiple views including Portfolios???
- in Research inexplicably you deleted the stock symbol of the company next to the reports - now have to open the pdf to find out what company the headline is referring to - terrible!

Overall this latest update made the app materially worse - can we go back to the old one? If it ain’t broke don’t fix it, please!!!!

by Another Foodie

I’ve had a ticket open through the terminal for a full month. The tech team just now asked me for information that is already in the ticket. They haven’t looked at their bad data on their quote line for over a month. They have atrocious customer support and almost non-existent documentation. They make zero version control visible to the user. Don’t waste your money on the terminal, and this app is very, very poor. If Bloomberg were not a quasi-monopoly, nobody would use it.