MyBook app not working? crashes or has problems?

MyBook Status

Last Updated on 2024-05-08 by Taiwan Mobile Co. Ltd.

I have a problem with MyBook

Are you having issues? Select the issue you are having below and provide feedback to MyBook.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with MyBook – momo電子書、雜誌、漫畫、小說線上閱讀? Report Issue

Common MyBook Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyBook app on iOS and Android devices. Solve all MyBook app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyBook iPhone Issues and Solutions

MyBook iOS app crashes, not working, errors
MyBook iOS app network issues
MyBook on iOS has black/white screen

MyBook Android App Issues and Solutions

MyBook has errors/crashing/not working
MyBook server network connectivity issues
MyBook has black screen

MyBook iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyBook app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyBook app crashes or not working on Iphone (iOS):

Close and restart the MyBook app on iPhone
Update MyBook app to the Latest Version for iOS
Uninstall and reinstall MyBook iPhone app
Update your iPhone to the latest iOS version

Fix MyBook on iPhone unable to connect to server/internet connection issues::

To resolve MyBook network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyBook black/white screen (blank screen) on iPhone:

Follow the MyBook iOS app troubleshooting guide Here →

MyBook Android App Issues and Solutions

Fix MyBook not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyBook app issues:

Force Stop the MyBook App
1. On android, goto "Settings" » click MyBook app. » click "Force Stop".

Update MyBook to the latest version on PlayStore

Clear MyBook App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyBook app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyBook.

Fix MyBook unable to contact server/ MyBook internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyBook » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyBook » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyBook on android.

Solve MyBook black/white screens issue on Android:

Follow the MyBook android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Taiwan Mobile Co. Ltd., developers of MyBook.

Verified email

Contact e-Mail: [email protected]

About this app

提供鏡週刊、商業周刊、遠見雜誌、今周刊、天下雜誌、空中英語教室、數位時代、經理人、媽媽寶寶、Money錢、財訊、理財周刊、先探投資週刊、VOGUE、GQ、美麗佳人、CHOC恰女生、ELLE、旅讀、國家地理雜誌、Shopping Design、BAZAAR、Esquire君子、漂亮家居、動腦、食尚玩家... *免費閱讀14天! 您可以在體驗到期前，隨時取消訂閱! 使用條款及隱私權政策 app. taiwanmobile. com/ebook/store_front/activities/privacy/info.