Contact Rush Limbaugh Support

by Noooop$

For years I was a 24/7 subscriber and listened using Downcast, a podcast player that is simple and extremely functional. Rush’s old app was ok, but not worth having because it wasn’t nearly as good as Downcast. I replaced my phone and now am forced to use the AWFUL new app because all the trash they added has made the feed unplayable in Downcast. Interestingly, the morning updates work fine- which seems to indicate (I’m talking to you here, Skyler) that it isn’t user error. It’s the crummy app.
Thanks.
Like other reviewers, I am frustrated about the weird interface. The whole point of subscribing is that I’m busy. I want automatic refresh when shows are published, a brief description, and the ability to listen to the whole show in two clicks. If you want to listen to the latest show you’re just screwed. I guess it now takes them a couple of days to prepare the content, so your only option is to WATCH the live show, complete with dead air/commercial breaks and without any way to easily navigate. Want to rewind a few minutes of the program? Nooooope. It will start over. Think you’re playing today’s show? Nah. One of the 15 buttons in the app was triggered by your pocket and you’ve been listening to ten minutes of a commercial break from last week. Makes me want to cancel my subscription.

by Ronjon12

When the majority of people using this app have always used it to access the show’s audio why would you make us change screens and scroll down and click again to open the show audio???? Once we open the audio we no longer have summaries of show topics to help us decide which episode we want to access - that doesn’t show up until after you start an episode (and then it scrolls by in tiny font with blue on a black background...cmon guys). We still don’t have a 15 sec rewind/fast forward feature after every state of the art audio player incorporated it years ago. The app forgets where you are in a program if you interrupt the playback to answer a call. The slider used to navigate within an episode does not work most of the time. This app is not an improvement for anyone who wants to listen to The Rush Limbaugh Show 24/7...and the show is the point isn’t it???
And since I’m airing complaints I’ll add mine to a few other commenters - I’m tired of paying for the show for my convenience and still having to spend a minimum of 5 minutes an episode dedicated to these live commercials for boll and branch, norton core, legacy box, simply safe, etc. It doesn’t make me interested in purchasing these products - it has the opposite effect.

by Jjohnsonus92

I can't use the app any more, although I would. It stops 3/4ths through the splash screen and freezes. I hope they are working on this.
The app won't load at all in airplane mode. Crashes immediately.
Tried to remove and re-download...also restarted my phone. Still same splash screen fail.
If it ever gets fixed, I also don't like that I have to flip through a screen and scroll a view just to get to the podcasts. I also wish the podcasts were in release order than by day, hr1, 2,3...hard to find out what is next to hear when missing a couple days and trying to catch up. There should be some indication that a podcast was played.
Also, if I leave the app for a day, and was in the middle of a podcast, the app restarts and I end up flipping through the list trying to figure out where I left off. Takes too long. You should keep track of what is currently being listened to(plus where it last left off, and return to that place). The reload-refresh is terrible because of this. Poor user experience because of this. I know you want to pass new stuff as soon as it's available, but it shouldn't be at the expense of returning to where you left off. This must improve.