Firstrade Status

Last Updated on 2025-03-10 by Firstrade Securities Inc.

I have a problem with Firstrade

Are you having issues? Select the issue you are having below and provide feedback to Firstrade.

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⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

25.0%

Crashes

25.0%

24 hour clock ⏰

- Negative first impression due to lack of understanding

- Network error causing app to not work

Common Firstrade Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Firstrade network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Firstrade App
1. On android, goto Settings » Firstrade » click [Force Stop]

Clear Firstrade App Cache and Data:
1. On android, goto Settings » Apps » Firstrade » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Firstrade.

On android, goto Settings » Apps or Manage Apps tab.
Click Firstrade » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Firstrade » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Firstrade

E-Mail: service@firstrade.com

Website: 🌍 Visit Firstrade Website

Privacy Policy: https://www.firstrade.com/content/en-us/customerservice/privacypolicy

Developer: Firstrade Securities

May 16, 2025, 04:07 PM
a user from Fort Myers, United States reported problems with Firstrade : Crashes
Apr 08, 2025, 02:30 PM
a user from Auckland, New Zealand reported problems with Firstrade : Not working
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