CloudMe app not working? crashes or has problems?

CloudMe Status

Published by CloudMe AB

CloudMe - The European Sync / Storage Service CloudMe is a secure European
cloud sync/ storage service that gives you anywhere access to your files from
any device. The service supports most common devices, but also smart TV's and
NAS.

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Common dislikes about CloudMe app

- Limited to accessing only image files

- Not an official iCloud Apple app

- No iPad version with iOS 6 functionality

- Memory usage increases when opening files, requiring cache erasing

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Common CloudMe Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CloudMe app on iOS and Android devices. Solve all CloudMe app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CloudMe iPhone Issues and Solutions

CloudMe iOS app crashes, not working, errors
CloudMe iOS app network issues
CloudMe on iOS has black/white screen

CloudMe Android App Issues and Solutions

CloudMe has errors/crashing/not working
CloudMe server network connectivity issues
CloudMe has black screen

CloudMe iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CloudMe app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CloudMe app crashes or not working on Iphone (iOS):

Close and restart the CloudMe app on iPhone
Update CloudMe app to the Latest Version for iOS
Uninstall and reinstall CloudMe iPhone app
Update your iPhone to the latest iOS version

Fix CloudMe on iPhone unable to connect to server/internet connection issues::

To resolve CloudMe network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CloudMe black/white screen (blank screen) on iPhone:

Follow the CloudMe iOS app troubleshooting guide Here →

CloudMe Android App Issues and Solutions

Fix CloudMe not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CloudMe app issues:

Force Stop the CloudMe App
1. On android, goto "Settings" » click CloudMe app. » click "Force Stop".

Update CloudMe to the latest version on PlayStore

Clear CloudMe App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CloudMe app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CloudMe.

Fix CloudMe unable to contact server/ CloudMe internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CloudMe » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CloudMe » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CloudMe on android.

Solve CloudMe black/white screens issue on Android:

Follow the CloudMe android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CloudMe AB, developers of CloudMe.

100% Contact Match

Developer: CloudMe.com

E-Mail: [email protected]

Website: Visit CloudMe Website

77.78% Contact Match

Developer: CloudMe

E-Mail: [email protected]

Website: Visit CloudMe Website

About this app

this app is a secure European cloud sync/ storage service that gives you anywhere access to your files from any device. With this app you do not have to sync everything through a single folder, add as many folders as you like from your computer, from any hard drive and keep them synced to the cloud. If you don't have an account, you can sign-up for free from within CloudMe . Need more storage? Selectively sync the folders you need to each device. The service supports most common devices, but also smart TV's and NAS. To learn more about this app and all our supported clients, please visit our website. The this app app requires a this app account. You can buy more inside CloudMe .