Yelp Guest Manager Reviews

by Otter_Bites

Have been a faithful customer for almost 5 years. $50-60/month. Had some glitch issues and downtime but overall, it worked well enough for our pub for the price. When Yelp bought them, I knew we were in for it. This week, they revealed to all of us that it would now be $300 a month to justify the new features and stability. When I called to talk, I was patronized and brushed off. They told me I would lose customers; that Yelp/NoWait was the reason I had customers. I canceled. You aren’t going to squeeze this much money out of small businesses. Enjoy your app, but I hope a lot of accounts cancel because this price hike is outrageous. Shame on the bully that is Yelp.

by Tim And Henry

Please go back to the previous version for YelpGuestManager. It was more user friendly and appealing on the eyes. This versions makes it difficult to see what sections you are in... thanks

by Zombeautifulz12345

It seriously just crashes since I’ve opened YelpGuestManager . Straight trash.

by KMCKMC123

When i open the application it closes out. Can this be fixed please.

by AJBelle

The latest update has made YelpGuestManager incredibly hard to look at. The colored lines for sections are too thin and not distinct enough. The open table/seated table scheme swapped so it’s the opposite of what we’ve gotten used to for the last nearly 5 years. I like the functionality of YelpGuestManager but this latest update just makes me hate it. It is bad on your eyes. Dark mode isn’t any better. Please go back to the way it was before. Or give the user the option to choose.

by Jessimarie24

I haven’t been able to open the iPhone version of this since the new update. Everytime it crashes. Please fix it!

by Average^^^^^

YelpGuestManager WAS very restaurant friendly but yelp bought it and insisted they know what’s better. They removed all abilities, for the restaurant (their customer), to customize it for their own needs. Stating we (yelp) know what’s best for your business.

by Actuallydavidbowie

Is not compatible with IPhone, crashes immediately, making YelpGuestManager inconvenient and nearly useless for management and FOH staff. Most 5 star reviews are definitely plants, dropping buzzwords and describing basic features in a wildly positive and vague manner. NoWait was solid, Yelp Waitlist is trash.

by Tinkertoilet

YelpGuestManager won’t even open now that it’s updated... can’t wait for the train wreck that will be my front door all weekend.

by Ryediggity

This is a money hungry company that does not care about its customers. I’ve been a no wait customer for 4 years at $60 per month. Receive a letter from yelp that they will be charging me over $200 for the same service. I’ve since did research and going to give someone else my money.

by VillaVeroLG

Don’t bother downloading YelpGuestManager unless you plan to dish out $250/month (Yes, PER MONTH) to use it. It’s a nice product, but as soon as the sales people realized you’re not going to pay their monthly fee, they cut off access to YelpGuestManager and Account. No trial, no limited use FREE versions ... Pay or get booted. They should disclose that this is only usable IF you set up a commercial account with them and if you can afford it.

by PrettyMonster

I’ve had YelpGuestManager for about 4 years. It’s a little glitchy but did the job and for $59 a month it was worth the few problems. Then yelp bought it, it became more glitchy and they raised the price to $299 a month because they have “new special features” that are not really needed or special. I’ve canceled and gone to Cake Guest Manager which has been working great so far for much less money.

by Chefdana69

I’ve used the “free version” of YelpGuestManager for over 5 years. Suddenly I get a sales call from Yelp stating that my access will be cut off because I should have been invoices for quite some time. I explained that I signed up for a free version and don’t use any other features. That said $249 a month and are giving me 5 days to relocate my reservations to another program. Gee thanks..... I knew I hated Yelp for a reason!

by Ed_Vh07

App no longer functions following the update! We are trying to run a business and Yelp is jeopardizing this. Did they even test the functionality prior to this update release? If I ran my restaurant like this, I’d be out of business.

by New Uodated

The new update doesn’t work. It doesn’t even allow you to open YelpGuestManager , it immediately shuts down.

by Kaitlyndelanoreaysavelt

would be a great app if it worked regularly. it crashes 75% of the time i open it. it won’t let me assign tables anymore. YelpGuestManager progressively getting worse and it’s incredibly frustrating to work with

by Cincy Pizzeria

The update is beautiful the only complaint is how thin the lines are for sections. We can barely tell which section is whose.

by Dmccrate

Great app thus far, but would like to see an incorporated reservations system to go along with the wait list. We take a small amount of reservations per night, usually 3-12 and only for large parties. So it would help to have integrated reservation and table management so that the reservations block off their assigned tables at a certain time

by RiverRockSportBar

Beautiful app. Wish there was an end shift button to clear tables and cut all staff.

by CastorBrinx

Exactly what we needed...