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⚠️ Most reported problems ⚠️

Screen
33.3%

Something else
33.3%

Connection
20.0%

Login
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Sun Sentinel Problems 😠👌🔥

- User interface to read the e-newspaper is awful.

- Ads at the top make the newspaper even smaller.

- Have to login every time when receive an alert and tap to read the article.

- When click on the notification it’s loads this webpage looking screen where I am asked to log in every single time.

- Article doesn’t open when I click the notification.

- Mobile interface is bad.

  5 Reported Issues: 😵🆘🛟🚨📢

Craige Norwood
2023-05-02

Sun-Sent iOS app repeatedly crashing within 5 seconds of launch. Tried both rebooting and reinstalling. iOS 16.4.1 (a) app ver 6.6.11, build ver 1, build 20e772520a exc SIGABRT, EXC_CRASH, bug type 309

Walter Lee
2023-04-10

I never had a problem downloading and reading the e-newspaper until recently. I get the edition in my email, but as soon as I open it on my iPad or my Mac air a screen pops up saying I have to buy a subscription and won’t let me read anything. However, I can open it on my iPhone with no problem, bug the print is too small. I talked to someone who had me clear the memory and re-boot, but it still happens. Then someone sent me a link, but the same thing happens. HELP!!!!

Nancy L Scheid
2023-03-01

I have been a subscriber for 45 years and always had wonderful delivery service. My delivery person retired on Sunday, a week ago. I now have service very late or none at all. Right now, my husband is outside waiting for the paper. I just completed reading all of the compaints you have had. Please advise, 954 444 0528. It is now 8:20 and no paper to read. I prefer hard copy.

Elaine Lubelsky
2022-12-26

Sudoku puzzles are not available - again.

Robert Miller
2022-10-22

E version of the paper will not load

Showing 1-5 of 5

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About this app

Make sure to create a registration while in SunSentinel so you'll be able to log in to the website and eNewspaper when you visit them in web browsers. • Your subscription automatically renews each month unless auto-renew is turned off within your Account Settings at least 24-hours before the end of the current period. • Your iTunes account will be charged $19. 99 for renewal within 24-hours prior to the end of the current period. • Questions about your subscription, including adding or removing Web access to the Sun Sentinel website from your app access, can be directed to Customer Service: 954-393-0111.  Now there's a simple, elegant and customizable way to get all of the Sun Sentinel's exclusive, in-depth local reporting on your iPhone and iPad. • Download SunSentinel to enjoy a sampling of free stories each month.  For full access, try a free month of Unlimited Digital Access to SunSentinel , the Sun Sentinel website, and our eNewspaper; then it's only $19. 99 a month.  We've been working hard to fix any and all crashes in SunSentinel .  If you're still experiencing crashes or freezes after installing this update, please contact us at mobile@sun-sentinel. com.  A quick email to our support team helps our developers identify and resolve crashes faster.