Bakery Story Reviews

by Dpp98

I never write reviews but my account was permanently banned when I contacted customer support. I complained that I was watching ads to receive x2 coins and was never receiving them. I explained that this is fraud, and highly illegal as they are cheating players like us to receive money off of watching useless ads. They responded back a couple days later asking for a screen recording but unfortunately there is no way I could have documented that in the past. Just to give them what they want I attached a video (which unfortunately did give me the x2 coins). Moments later I got an email back from them issuing a permanent ban on my account. Somewhere along the lines it said I was “harassing, abusive, defamatory, invasive of privacy, and hateful”. Overall they threw a bunch of violations at me which made no sense because they still did not acknowledge the situation at hand and banned me so I can’t prove them anymore. If this is happening to you as well, make sure you speak up. Game makers like this should be sued. Instead of providing support and care like any other customer care team, they refuse to acknowledge fault and will BAN you if you speak out.

by MnKK1

this game is abandoned as it has been for almost a decade. there are no real programming improvements made for the users-the interface is the same ancient one it was back in 2012. the only improvement i have seen, done for players, is when they allowed single taps after a double for things such as collecting so-called 'tips' and the serving from appliances. If you have an issue your support ticket is auto-responded as "closed" because the game is not staffed. what a joke. And don't forget the down right wicked and sadistic nature of the developers with how they slam ads in your face and do things in ways that cause accidents to be done, from tapping an ad that slapped on the screen right before you meant to tap something else, to wasting gems/coins buying something the same way. This has gone on for almost decade and no fix, it is how they are. evil maniacal and intentionally so. there needs to be simple to program things that actually help players-things like a select all button to yes, come back. why you take it away? Search function for the insane-and-growing lunacy of parts? heck, at least have the food tabs here like in restaurant and working correctly-unlike like the breakfast one there. how about not auto-unselecting selected neighbors in the first few seconds of selecting? Remember, storm8/team lava-money gained dishonestly will dwindle away and when you wonder why you now know. Also, wealth won't deliver a single soul.

by Appletree123abc

After playing for at least 5 years, I am done with this game. First off, they shortened the time frame for goals. They used to be 30 days and are now 15. I play this game in my FREE time so it takes me about a week to just gather all the parts I need let alone even start on the goal. I also noticed that the prices went up on all the goal items. Since I am maxed on levels and have millions of currency this is not really an issue for me, but to players just starting out or on lower levels it just doesn’t seem fair. Also, the “free gems” button (lets you watch 10 ads every 24 hours to earn 10 free gems) idk what kind of rig y’all did to it but I can never get past watching 5 anymore because it tells me the video could not load or something. So there go my free gems. And on the subject of gems, the final straw as to why I am deleting this game...There is a button for “Bonus Gems” that has other ways for you to earn gems. I picked the Lords Mobile one and the terms were to ‘reach castle level 12’ in the game and i’d be rewarded 167 gems for my bakery. Well I reached castle level 12 and got no bonus gems. I sent Storm8 ‘tickets’ (because apparently they do not resolve anything through emails) to try and resolve the issue and they kept closing my tickets. I just wanted to let everyone else know incase anyone else has any of these problems. And I also wanted to say how crappy the customer service is. & rant over.

by Chocolate Leopards

After losing in game currency and items to a BUG in THEIR app, I reached out to customer support via email. You know, the OPTION they give you. I’m immediately met with an automated email response, they do not accept email requests anymore. You have to fill out a form. Okay? Would’ve been nice to have known that. So I fill out the form, missing items and currency due to a bug. Another automated email response: they cannot retrieve any lost currency in game.
So you’re telling me... you, the developers who oversee bugs, glitches, etc... cannot recover currency but also won’t even allow my request to go through because it is labeled currency... you also allow us the option to send for missing currency but reject it with an automated email claiming inability...
Y’all I’ve lost in game currency in other games, items, etc. Devs and customer support were more than happy to give an apology package and promise they were working on the glitch. Storm8 just stops you before you even get to the door. If you’re thinking about spending money on this game, forget it. If their own BUG causes you to lose something you paid for, they’ll make no attempts to satisfy the customer to get their items/currency back.

by Kceeky

I’ve been playing this gam for yrs and I’m not sure what kind of glitch it has. I have emailed and written about this before, but I am forced to restart my phone several times a day when I go into the game because it just spins and my popularity drops while doing so. I have no choice because I’m not able to do anything because the screen is just spinning so I have to restart because nothing else works.
Oh and the ads that we are now forced to watch, really! Why? The game is boring it’s the same stuff over and over new recipes and ovens and expensive wallpaper and flooring along with tables & chairs. Instead of forcing us to watch ads, add many games or something. The energy that you all tried to put in the bakery story 2 it could’ve been put in bakery story and made it better. It definitely needs more work than new recipes. Maybe an option to tip and gift all, its time consuming. How about an option other than cooking to earn some of the items that’s needed for the appliances. How about a way to earn unlimited gifts?
If nothing else please look into the issue that causes me to restart. It’s not my phone, this has happened on all my devices.

by ST4CoolGames

I’ve been playing this game for years and overall, it’s not a bad game. I’ve always liked how slow-paced the game was, and they used to add new content almost every week. But, I guess with new management, it has gone through some changes that I don’t particularly like. For example, they shortened the goals from 30 to 15 days, which really wasn’t too bad until they later increased the need to have more parts to build appliances than you receive in gifts and requests from neighbors. I hate the change they made in the Bonus gems where they have these offers to sign up for stuff to get gems, instead of just viewing ads or trying games. Don’t know if that was an Apple thing or what but I don’t like it. Also, they don’t seem to care about fixing the “Processing ...” bug when the game will just get stuck “Processing..” and hang there until you force-close the game. This happens most when you return to the game that has been “minimized” and running in the background.

Now, with this recent update, they force you to watch an ad when you try to serve your food. It hits you the moment you open the game and begin to play. That I do NOT like one bit and will try to reinstall an older version of the game. So, a decent 4-⭐️star game is now to 2-⭐️ game, thanks to indifference and maybe greed. I don’t know but I wish they had the old Teamlava crew, instead of this Storm8/Zynga(??) bunch.

by Tobo144

I played this game for the first time about ten years ago, and I loved it. Designing the bakery and the fun food and stuff. I had some complaints then and most of them are the same ones as now. Gifting takes too long and it’s basically impossible to find the items you want. Food can’t be moved to different counters so you have to keep ones in even if you want to change them. Once you get to level 99 you might as well quit because you will never get the 100 million xp to get to level 100.
Through the years you had more time for goals, the ovens were less parts to create, and you didn’t have to make as many things during the goals. Unless you spend real money to buy gems you basically can’t complete the goals anymore. Thats super lame.
Whats really annoyed me is that while all the problems are bad, they have been around for years, and storm8 has an active forum where people have given these complaints for years and nothing has changed. They heard all the problems and don’t care what the players think they just want us to watch ads and pay money. I’m really sick of it.
1 ☆ for nostalgia, 1 ☆ because designing your bakery is still pretty fun, otherwise this game has really disappointed me. I think I actually have to quit, it’s just not fun and relaxing anymore. Don’t download this game you’ll just waste your time and it won’t even be entertaining.

by Yams1953!

I really loved this game when I started. It didn’t take me long to reach level 99. I’ve been playing a very long time, but in the past year, I have lost over 30 neighbors. They get fed up w/ the game and quit. I have thought of quitting, too, but I’ve invested a lot of $, time, and have made some wonderful friends on here. My 2 major complaints are: We’ll never get to build the beautiful ovens that we all looked forward to building. Instead we build ovens that require too many parts, you end up spending real $ to buy diamonds just to finish a goal. The other complaint I have is: In my opinion, the new company that bought bakery story is greedy and doesn’t care about their thousands of players all over the world. They won’t answer emails or help anyone who has a problem. And just food for thought, it would be awesome if we could get rid of the stupid ads that keep popping up @ the most inconvenient times. Other than this, I love my neighbors and enjoy interacting with them on Bakery, and love decorating my own bakery throughout the year.

by Sapplesauce

First of all, I do enjoy this game. I’ve had it well over three years and have played on and off during that time. However, like I’ve seen many people pointing out, it just isn’t the same. The whole pop-up ad situation is quite annoying. I can be in the middle of serving my food and my game freezes and then proceeds to play a 30 second ad for a game or app. Which I can live with that, 30 seconds isn’t that long, I might be annoyed for a few moments but then I can exit out of it and go back to playing. The thing that really irks me though, is how I’m brought to BakeryStory Store to download said advertised game. I never click on anything but the ‘x’ so why am I being brought here to download it? Also when I go back into the Bakery Story app -after exiting out of BakeryStory Store- the game freezes and then kicks me out to my home screen. I then have to go back into the game wait for it to load, and go through more pop-up ads and videos. This is extremely annoying, and time consuming, especially when I’m just trying to check the game real quick before getting back to whatever I may be doing. PLEASE fix this!

by Pam H's Phone

I have been a fan of BakeryStory for a few years now. I have always loved it. It took me a bit to figure out how to time everything to finish the goal but somehow I have learned to master it, most of time. This past year I started counting how many pop up screens would show up when first accessing BakeryStory . The most has been 7 before you can even start playing! I think that’s a bit much. But while you start playing, some more promoting the game of the week pops up and if you are in the middle of something the next thing you know you’re on your way to BakeryStory Store to not download an app. What happen to the days where you saw BakeryStory on the side of the bakery and if you want it you click if you don’t, you don’t? Now things are way worse where as your starting to clear your baked goods you are forced to watch the same ad for the same app every time you are clearing the baking items. Why? I sometimes only have a few minutes to play on a break and i am stuck watching videos of an app that I don’t want and waiting for 7 pop ups to pass before I can do anything. Make it stop! I understand that the company is probably paid for advertising but must we watch it every time we enter BakeryStory ? Every time? Ugh! I think it’s a great app but there are some things that are not enjoyable and I don’t know if anyone is really going to read this to do anything about it.

by Jewel_lala

I finally came back to BakeryStory just a few days ago and it’s been kicking me out, or just freezing at the “Processing” page. It was stuck like that for over *30 MINUTES* I waited that long and for what? To just restart BakeryStory and it doesn’t even load in?? It kept telling me that I needed wifi to play/try again later..blind you I have 2 Wi-Fis in my house and they’re both over 5gb. It’s not my wifi. If I was able to play this game at my school (no wifi and only data), it is DEFINITELY NOT my wifi acting up. I forget how old this game is but if you’re going to keep it out, keep up with it. How hard is that?? If you ask me, the developers became lazy. Do you guys even keep up with the 2nd baker story?? I never played it because I like my classic bakery story, but seriously did you guys just give up on it?? I used to love this game and now we have ads, app freezes. Please for the love of puppies please update the game.. you guys are going to start losing your og players and then overall lose money from the game, please get back to managing your game and being in top of it.. I miss having fun on it but this- this is aggravating and just pitiful.. can’t even get on without it crashing or getting hit with ads.. you know a game lost their way when they have ads now.. please get the passion back to manage your game again..

by Arireiser

I’ve been playing bakery story since I was a lot younger, like since I was 8 or 9 years old. Now I am 15, and I decided to open up the game again. And can I tell you, I played it so much, until recently when there started to be a few bugs/annoying things that have been happening within the game. The first thing that I noticed is that once you are in the game and click on a few things, the music just stops playing. The sound effects are still there, but the music just goes away. One of the main things that was really calming to me about the game was the music, so that Is really disappointing to me. Also, the ads. The ads can be really annoying, especially since once you go to click on a stove to bake something, an ad just immediately pops up. So, overall, I know that I didn’t list a lot of stuff wrong with the game. And that is simply because there is not a lot wrong with the game, it’s a great game, but with a few bugs. I hope that the team sees this and can go to action to resolve these issues.

by Kimmyg6

I’ve been playing Bakery Story off and on for for a while now, I’m back on the bakery wagon...currently at level 84. Here’s my issue. Every now and then there will be a way to get more gems by completing tasks by downloading and playing other games or completing request. I downloaded a game that promised 136 gems when I reached the requirement. When I did, I didn’t receive my gems. I filed a ticket and the company “Fyber” who just gave me the run around and never came through on their end. I sent them everything they requested, and nothing, when I said I was reporting them as a scam, they blocked me. I made a complaint through the BBB. there are many other complaints about the same thing that happened to me from other people.
I’ll continue to play bakery story, but I won’t bother with trying to get extra gems ect. Also just an FYI...they’re are too many “ get later” pop ups, that interfere with the game. Please give an option to disregard them instead of clicking “get later”

by The_Kanga_roo

This game has been a favorite of mine for years. I loved the creativity of others and how cute everything is. However recently BakeryStory has become annoying. The ads used to bug me but now I feel like I’m not always bombarded by them. I’m happy to say that BakeryStory no longer crashes for me. The major issue I have right now started with the recent update from a few weeks ago. Full screen support was added. This, I had no problems with. Except for one thing. When you visit a neighbor, the star rating bar used to be in the bottom center of the screen. Now it’s been moved to the bottom left. This wouldn’t be an issue except that now the star rating bar covers the Menu button that is in the bottom left of the screen. Idk if that’s just a problem for iPhone users but it’s quite aggravating and it makes tipping neighbors a hassle since it’s so hard to click the menu button now. I hope the developers see this and fix the problem. Everyday it bugs me and I’m just about ready to quit BakeryStory . It would be sad for me to leave since I love BakeryStory but this problem is very annoying.

by Adiaz14-

If at all possible, I would add a way to “turn off” the ability to receive goal parts for players who do not want to receive them. Like an auto-reject feature that we get when a player has received the maximum gifts for the day.

Many neighbors will complain about not getting the gift they want but don’t bother to communicate on the wall of their neighbors. I also agree that the goals require a lot of effort yet the reward is not even close to covering the amount of currency spent participating in the goal. In the end, I just acquire one goal oven for the recipes and reject any goal parts I get afterwards. Unfortunately players rack up more neighbors than they can manage and “mass gift” to all. I do my best to send food to those who don’t communicate their needs with me and visit neighbors to see if they are doing the goal or have finished. Otherwise I read their wall if I have time to check what they are asking for. I have my neighbors write on my wall when their needs change.

It’s a pretty fun app if you don’t have several commitments like a full time job or family obligations. I got back on it when quarantine began.

by Cr8veArtst

I really enjoy this game but often, it’s slow in loading, because of the process issue. Also, I would prefer it if there was more time to complete goals, especially because not everyone has the time to play each goal of this game and complete all of them. Seriously, most people are busy and just living their lives and it’s nearly impossible to finish a lot of the goals in BakeryStory game, unless someone decides to spend real money from a credit card or something like that, so that’s my personal opinion and also, problem with this game. Although, it’s a pretty good game, I like the fact that I can earn gems by simply watching videos, makes it a lot easier, I feel like. Anyway, I really enjoy BakeryStory game, overall and it’s a lot of fun. It’s good for passing the time, so, for the most part a good game, just needs some improvements and adjustments, however, I like it overall.

by Unibutter

I’ve been playing this game for years. It’s the only game on have on my phone. I’ve downloaded several games but I end up deleting after a couple of weeks. This game has been on my phone for years now it’s crazy how a person can get attached to something. I know some people that download the game and delete right away. They say it’s to time consuming. I don’t see how haha. I mean all you do is decorate your bakery, tip your friends and bake your goodies. Then wait for your “cha-ching” bell to ring and go collect your food and $$. I guess people have different taste. Lol. I have about 200 friends I play daily and gift and play all goal parts. Only bad thing about me is I don’t post on other’s walls I tip their tables but won’t let them know I do lol 🤷🏻‍♀️. I gave this game stars but quickly deleted it and gave them only for the reason is they need to make a “ select all “ button. I have to many friends to be clicking them one by one when I gift them. Soooooo creators of this game. Make my gaming a little easier by adding a select all button when gifting items. Please pretty please lol. Other than that this game is awesome.

by Musi!!!!!!!!

Ahh bakery story . I’ve been playing bakery story on and off for over 5 years . I love this game and would recommend it to anyone !! I love that you get to choose to watch ads for diamonds , to speed up your food , or for extra coins . It is so fun to decorate your bakery . Some things are expensive and you have to save up for , but that’s part of the game ! I love that you can add neighbors and visit there bakery’s when ever you want . It’s a little frustrating that you have to go through and tip every one , but once again it’s just part of the game . There is also goals you can do with a short amount of time , so when ever there is a goal you find yourself always on the game . But the goals are just an option . I love bakery story because it doesn’t require constant play . You can play whenever as long as you cook your food for the right amount of time . One thing I would love to see is more foods with higher coin worth . Most foods give you about 4 coins per serving . It would be helpful if foods had higher coins so you can make money faster . But overall I love bakery story !!

by Silkyway23

I have been playing since 2008 when my husband won an Ipod and gave it to me!!! I love this game!!!! I wind down from work playing it and I absolutely love the fact I can put it down for months (Usually Summer Months because I am too busy enjoying life to be stuck on my cell), I can pick it back up without a problem. Whats very annoying to me is some of the players who always play who try to guilt-shame you and constantly come to your comments warning you that if they don’t see you playing they are going to delete you or the ones who say do not comment on their wall for some odd reason. But other then that I enjoy the game and have been for years! I will suggest that if you have people who don’t want you to comment in their walls if you could have a disable comments feature. By the way the players who come to my wall warning me if I am not a “everyday” player they are going to delete me, I’m glad I can delete them. Its only a game and not real life. Like I said they are so annoying.

by Kateyylol

Honestly I don’t ever write reviews but I just played “Dancing Line” and after deleting it and then opening back up my bakery story account I felt a new appreciation lol. I used to play bakery story in 2013 when I first got an iPhone and I loved it but I stopped playing it and any other game I had downloaded due to wanting to spend less time on my phone and needing more storage space. I downloaded it again recently and it’s exactly the same as it always has been which makes me happy. The reason why I mentioned BakeryStory dancing line is because the ads on that app suffocate you. Bakery story is nowhere near as bad. If you get an ad it’s not a video you’re forced to wait through for 30 seconds every single minute you spend on BakeryStory . If you watch videos they are by choice. Ontop of that, dancing line made me feel really stressed because I had to keep repeating levels to progress forward. Bakery story isn’t like that, you can move at your own pace and continue and not be stuck in a loop. There are neighbors to socialize with, cute details, fun goals... overall I just love the setup of bakery story and how calming it is to play. Hopefully it continues being on BakeryStory Store for a long time.

by Traveler889205

I have been playing this game for years, literally since about 2011 or so. I’m getting frustrated to the point that I don’t even want to play anymore. They keep making it harder to build goal ovens and harder to complete goals unless you use diamonds or have tons of active neighbors. Before I was able to complete goals without much stress. But now they increased how many building parts you need, how much food you need to prepare, and prepare times all without changing the time limit. I can barely complete a goal on time and if, heaven forbid, I fall asleep I may not finish at all. The collectible parts, which you think would be helpful, do not drop evenly so it takes some time to complete as well. They’re also putting random food items with mix matched stoves (for example putting cheesecake on a snow cone maker) and putting less thought into new decor items.

People have been complaining in the forums but Storm8 refuses to listen and new updates it’s actually getting worse. I was always a fan but now it’s a waste of my time. Can’t complete goals anyway.

by Sora_fighter

Short review: the devs don’t seem to care about the players anymore and they won’t listen to anything be it here in the reviews, on people’s walls in the game, or on their forums.

Long version:My understanding is that the storm 8 offices laid off a bunch of people. I know that would stress any work load, but there’s so many glitchy or user un-unfriendly things going on and there doesn’t seem to be any interaction between the game devs and the customers. There’s a lot of issues that have been issues for a very long time (Years). Players (especially multi-year players like myself) have voiced the issues and the biggest, most common complaints are not addressed ever. I have not seen evidence that they listen to their user/fan base. It’s very disappointing. I love the game but it’s super visible that the quality of the game is really dropping and it breaks my heart. The biggest current issue is that the goals are extraordinarily difficult to complete. The ovens require more parts than is possible to acquire in a day and there is a limited amount of time to finish the goals. I want to keep playing but this isn’t good.

by Tea Time Lady

Say something nice? Can’t any more. I have been playing this game for over 7 years. I have seen many changes to this game, however the change of 8/18 have literally destroyed the game. I am not surprised at how many of my long time neighbors have quit. This is a GAME. Games should be enjoyable and fun. At one time this was true, but now it has turned into a time sucking, money grabbing and stress provoking activity. There are SO many gifts that idly sit in my “bank” that will never be used. Each new goal has 4 more gifts that will be seemingly a waste of storage. Trying to find “old” gifts to help a neighbor build older ovens is a search in futility. Why can’t they be listed alphabetically? I gave it a 2. I still play because I enjoy the contact with many of my neighbors. As for the goals? I used to be passionate about it and now, I just don’t care. If I succeed, fine...if I don’t, it doesn’t matter any more. The “prizes” have become lame. Not worth my time. You need to read some posts. They are true feelings of people who once enjoyed this game. Like I said...I’m disappointed.

by NormsMitch

I've played this game for 2 years and I thought of how fun to decorate and bake on days I needed to past time. Since the letting go of your many employees, I'm disappointed that the 'Wednesday Updates' every week no longer exist. I thought the idea behind firing people is to better your games? At least its what I read. I didn't mind so much on expensive crates and decors to purchase but that you got greedy by taking away free diamonds. I have purchased a lot on this game and now as one of your loyal customers I feel that you don't really care about the service you provide. I stop purchasing due to this and the fact that you recycled the same oven and food to bake from your Restaurant Story. Really?! You didn't think we'd notice?? I didn't realized how unimaginative the Storm 8 team had become. I have stopped playing consistently and probably won't be playing as much or any until the game has improve to each original thoughtful and creative teams that made me excited from the beginning. 😐👉🤦‍♀️ Sincerely, Dissapointed.

by Taffy27

I’m one of those on again-off again players. Recently switched to iOS and decided to give this game another go after some years off. Still has that lovely addictive and calming effect. Issue is that the very reason I stopped playing is STILL AN ISSUE after YEARS. So like, a few minutes ago this little quest thingy pops up and says something along the lines of it being April but did I do some April fools something and takes me to the buy 18 tiles with like two other parts to this quest. Cool—no biggie. I’ll just buy some of those cute swirly paint looking tiles. Buy quite a few of them and then “processing” pops up with the little spinny-thingie. Hmmmmm... what do you know that the tiles I bought aren’t even available until level 12! Fine, I’ll accept that. But then it removes the tiles as if never bought BUT the coins used to buy them at 800 each is never returned.
Love that you can earn diamonds watching vids but those glitches remind me to never EVER spend real world money for in-game purchases.

by AnotherAlex101

Hi! I have been playing this game for a loooooong time. I love it to pieces and if it discontinued I would be very sad. I only rated it 4 stars because I feel that to changes should happen in the game, one very major one. I feel that when you give your neighbors a gift, they should make a select all button so you don't have to click one by one on a nbr when gifting. The major problem I have is that, I am an African American girl, and almost all of the characters that enter the bakery or that you can buy are caucasian and maybe some that appear Spanish. They won't even let you have a profile that is my race! Its either white boy or white girl...Can you please change that because I find it very crazy that some bakery have to put there name as ”BLACK GIRLS KITCHEN” or something like that to show that there are black. Just please allow a black boy and girl AND Spanish or whatever race to the profiles at least. My bakery id is atbeautycakes101 if you want to see my bakery look. Thank you

by GameGamerGirl

BakeryStory is really fun to play, making food and all, adding neighbors and stuff. Once you get going on the game you save up a lot of money if you get active neighbors and customers get to eat food while your away. But there are a couple frustrating glitches! Say I am playing this game and I am collecting tips from my tables. I get to the third table and then the “processing...” message comes up. You would think it would eventually go away but nope! This causes me to have to restart the whole app which gets really annoying because I just want to play!!!

Another glitch, when you have served you food you baked, it shows the final steps to completing the food, then transfers it to the counter where it can be eaten. In my situation, it serves the food, but still shows the image of the cooked item on my oven and it won’t go away unless you bake something else! Fix it please!!!