Contact Bakery Story Support
Company Name: Storm8 Studios
About: The Cake Story is a cake shop in Pijnacker, Netherlands.
Headquarters: Pijnacker, Zuid-Holland, The Netherlands.
Bakery Story Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Bakery Story. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bakery Story. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Storm8 Studios
More Matches
Get Pricing Info for The Cake StoryContact The Cake Story! Or Contact Support
Need help using The Cake Story? Try their Help Center now!
The Cake Story in the News!
Social Support and Contacts
The Cake Story on Facebook!
The Cake Story on Twitter!
The Cake Story on LinkedIn!
Read 6 Customer Service Reviews 😭😔💔
I've been playing this game on and off since 2014. I don't understand why Storm8 can't listen to its players! We want changes from the 15 day to 30 day goals. To being able to get older stoves and ovens, easier ways to send gifts, delete unwanted gifts, easier way to tip and comment. Just so many things we need fixed and we are not heard. Sad
I want to create one more bakery story account:(but I dont know how to create.
Well, reading through the comments I understand that I might just waste my time writing this. Anyways, I've been playing bakery story religiously on and off for years and I love it. I tried Balery Story 2, which was so incredibly terrible I almost got angry. So I went back to the first one and realized today that I won't be able to do much if I keep level up. There's almost no appliances left that I'm interested in, yet there are tooons of them unavailable to me because I wasn't there for the quest. And even appliances I have been able to purchase, there are recipes locked that I cant get. I find it absolutely ridiculous that you can't do any past quests. I've been spending money on this app and now I realized I am at a level where I wont unlock new stuff unless I do the current goals, when I am more interested in the old ones. This doesnt need to be a problem! I just dont understand. Will probably stop playing soon since I can't have the experience I would like.
abandoned and ads
by MnKK1
this game is abandoned as it has been for almost a decade. there are no real programming improvements made for the users-the interface is the same ancient one it was back in 2012. the only improvement i have seen, done for players, is when they allowed single taps after a double for things such as collecting so-called 'tips' and the serving from appliances. If you have an issue your support ticket is auto-responded as "closed" because the game is not staffed. what a joke. And don't forget the down right wicked and sadistic nature of the developers with how they slam ads in your face and do things in ways that cause accidents to be done, from tapping an ad that slapped on the screen right before you meant to tap something else, to wasting gems/coins buying something the same way. This has gone on for almost decade and no fix, it is how they are. evil maniacal and intentionally so. there needs to be simple to program things that actually help players-things like a select all button to yes, come back. why you take it away? Search function for the insane-and-growing lunacy of parts? heck, at least have the food tabs here like in restaurant and working correctly-unlike like the breakfast one there. how about not auto-unselecting selected neighbors in the first few seconds of selecting? Remember, storm8/team lava-money gained dishonestly will dwindle away and when you wonder why you now know. Also, wealth won't deliver a single soul.
Done
by Appletree123abc
After playing for at least 5 years, I am done with this game. First off, they shortened the time frame for goals. They used to be 30 days and are now 15. I play this game in my FREE time so it takes me about a week to just gather all the parts I need let alone even start on the goal. I also noticed that the prices went up on all the goal items. Since I am maxed on levels and have millions of currency this is not really an issue for me, but to players just starting out or on lower levels it just doesn’t seem fair. Also, the “free gems” button (lets you watch 10 ads every 24 hours to earn 10 free gems) idk what kind of rig y’all did to it but I can never get past watching 5 anymore because it tells me the video could not load or something. So there go my free gems. And on the subject of gems, the final straw as to why I am deleting this game...There is a button for “Bonus Gems” that has other ways for you to earn gems. I picked the Lords Mobile one and the terms were to ‘reach castle level 12’ in the game and i’d be rewarded 167 gems for my bakery. Well I reached castle level 12 and got no bonus gems. I sent Storm8 ‘tickets’ (because apparently they do not resolve anything through emails) to try and resolve the issue and they kept closing my tickets. I just wanted to let everyone else know incase anyone else has any of these problems. And I also wanted to say how crappy the customer service is. & rant over.
Storm8 Lazily Drops the Ball
by Chocolate Leopards
After losing in game currency and items to a BUG in THEIR app, I reached out to customer support via email. You know, the OPTION they give you. I’m immediately met with an automated email response, they do not accept email requests anymore. You have to fill out a form. Okay? Would’ve been nice to have known that. So I fill out the form, missing items and currency due to a bug. Another automated email response: they cannot retrieve any lost currency in game.
So you’re telling me... you, the developers who oversee bugs, glitches, etc... cannot recover currency but also won’t even allow my request to go through because it is labeled currency... you also allow us the option to send for missing currency but reject it with an automated email claiming inability...
Y’all I’ve lost in game currency in other games, items, etc. Devs and customer support were more than happy to give an apology package and promise they were working on the glitch. Storm8 just stops you before you even get to the door. If you’re thinking about spending money on this game, forget it. If their own BUG causes you to lose something you paid for, they’ll make no attempts to satisfy the customer to get their items/currency back.
Have a Problem with Bakery Story? Report Issue
Why should I report an Issue with Bakery Story?
- Pulling issues faced by users like you is a good way to draw attention of Bakery Story to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bakery Story customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bakery Story.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
