Restaurant Story Reviews

Restaurant Story Reviews

Published by on 2021-10-29

🏷️ About: Restaurant Story is a virtual restaurant game that allows players to design, decorate, and manage their own personalized restaurant. The game offers a wide variety of items to choose from, including tables, chairs, wallpaper, art, and more. Players can also customize their menu with delicious meals to keep their customers coming back for more. The game is social, allowing players to connect with other restaurants and collect bonus tips from other players.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
56.6%

👿🤬😠 Negative experience
22.7%

🙄💅🫥 Neutral
20.7%

~ from Justuseapp.com NLP analysis of 5,906 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- You can make it your own

- Improves cognition

- Fun to play

- Free game is awesome



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

HORRIBLE!!!!

2022-05-21

Absolutely horrible. I've installed and uninstalled this game over 25 times in less than a MONTH! It continues to say "loading" right in the middle of the game. This can go on for up to an hour or more unless you uninstall & then reinstall again. Also, there are times when my food is ready to serve, & in the event of doing so, the food still appears to be on the stove even when I press the recipe book to start a new dish. The old dish still appears right there on the screen as though it hadn't been served yet. Team Lava has also made it almost impossible to receive gems anymore for installation of other games and/or goal completions. I've invested so much money into not just this game but "Nightclub Story & Castle Story" as well, & as of recently, they BOTH have both been pulled from IOS & my Kindle fire tablet & is no longer available on those devices. This game used be so much fun, but now with the "loading" & other issues mentioned, it's made me just want to uninstall the game INDEFINITELY. Fortunately, I don't experience this issue with Bakery Story.

It can be fun, but it’s also time consuming and glitchy.

2022-06-22

I used to play this game back when I had an iPhone 4. I don’t really remember when that was 2013 maybe? I just started playing again a few months again, but I’m not particularly enjoying it. You can’t do much without the having neighbors, and as you progress you need more and more neighbors. Going around tipping and gifting all your neighbors is time consuming because it takes a while to load the screens. I’ve stopped completing the goals because I have a job and a life and I don’t have time to keep opening the game every hour or two to make sure the food for the goal doesn’t go bad before I can serve it. Not to mention the goals have so many parts you really need to be on top of the timing to finish it in the 10 days because you’ll have to cook large amounts of foods that take 16 hours. The appliances you build for the goal aren’t worth the time or the money you spend making them. They make like 3 dishes that take too much time for the money you get in return. Also, apps start playing when you’re in the middle of serving or prepping food which is annoying, and they usually are 30 seconds with no options to skip. The game will sometimes freeze during loading and you have to force quit for it to work again. Today my game tells me there is no internet connection and will not open, but I’ve been using the internet on my IPad for other things. I’m seriously considering deleting the game.

A Frustrating Experience

2022-07-23

I recently started playing this game again. So far it’s been a pretty frustrating experience. There are 2 main problems.
1. There are some very annoying glitches. When returning to the game after a couple of hours, a “processing” message will show up. The only way to get rid of the message is to force close the game. Also, sometimes after serving food, the food will still appear on the appliance used to cook it. I also need to to force close RestaurantStory to solve this, but sometimes that ends up in all of the food I served disappearing. This is really frustrating since it takes hours to make all of the food. It makes me feel like I just wasted all of that time making the food just for it to disappear because of some very annoying glitches.
2. There are way too many pop ups and ads. I would have less of a problem if the ads were less intrusive. I would prefer not to be interrupted by an ad when I’m preparing food. I would also prefer not to have to click through a bunch of pop ups just so I can actually play the game.

Also, it would be nice if I could expand my restaurant without having to have neighbors.

I was really looking forward to playing this game again after a couple of years, but it’s just not very enjoyable. I can’t justify a rating above 2 stars, so that’s what it will be.

Too many glitches

2022-08-24

This is a very nice game but it takes too long to load and when it does and you’re playing it sometimes just start processing in the middle of the game and stay for a long time unless you come out of it and go back in. There are also times you have collected your food and when you go back in the same food you collected has spoiled on the store making you think you have never collected it to begin with. It has too many pop up ads especially when you just load the game which is annoying. And there are times you watched a video to collect gems but you don’t receive the gems when done. If they could fix these problems then it will be perfect. In addition I would appreciate it if they could tell you which appliance you need to cook the requested food instead of me searching every appliance just to find the food for the goal. Another change I would like to see is the reduction of parts needed to build an appliance. Make these changes in restaurant story and bakery story and I will be more willing to play the game more offen.

GLITCH KEEPS COMING BACK!

2022-09-25

there is a glitch where the screen gets stuck on loading "processing" and won't go back to the gameplay. this is a very frustrating glitch please help me.

update: still stuck on the processing screen! please help, it won't go back to the game AT ALL.

2 update: the glitch is back! yikes!!!!

3 update: whenever it goes on "processing" it's like the screen is frozen with customers still going into my restaurant, even when i run out of food. then my restrants happiness level goes down and i lose customers.

i have to keep deleting and then re downloading the darn app to fix this, then the error comes back every time in about 1 or 2 days!!!!! i play this game and bakery story, zoo story 2, and dragon story from storm8. all the 3 other games are doing fine and do not have this problem. only restaurant story has the processing problem! and one time when i downloaded restaurant story again and tried it aces it it closed out almost 4 times before i could play the game!!! please help because this is extremely frustrating but i love the game!!! i don't want to quit restaurant story, but once the dreaded processing screen goes on i cannot do anything but keep deleting and re downloading the game. i have a storm8 id so my progress is saved but this is insane glitch!!! moved down to 2 stars until you fix this!!!!! YIKES!!!!

Too glitchy & expensive

2022-10-26

Been playing this game since 2014... it has since become very expensive and they recycle goals OVER and OVER again, cooking same recipes over and over again. At the same time it TAKES an exorbitant amount of time to visit and gift neighbors, which you MUST do if you want to complete goals in time, or spend your hard earned money on gems in order to complete. Which might not be SO bad, if it didn’t take 72 pieces to complete 1 goal appliance and you need at LEAST 3 appliances to complete goal in time! And the glitches!! It makes at LEAST 3 attempts to LOAD the game when you open it! I’ll open the game and attempt to perform some actions and the actions disappear, or better yet, the FOOD disappears within a minute or two opening game and it spontaneously loads itself again! This happens EVERY time I open the game... really sad and frustrating that this game has devolved to this point.... so disappointing. By the way, I play on an iPhone11.

Needs a lot of fixing but great game

2022-11-27

I love this game so much but there’s A LOT of bugs!!! First sometimes when I cook something it will take my money and not start cooking, I’ll have to constantly press cook on the food/drink again it’s annoying because it’s a waste of in game money... second when someone leaves tips on the table and you try to collect them, sometimes the tips will just stay there to either recollect multiple times or just act as if they already got picked up but will stay there and there’s nothing you can do... last thing is sometimes when I visit others restaurants, my stove stays in the same place in their restaurant where the stove would be in mine. Other than the bugs.. the ads are a big problem. I try to cook something and I get like 2 ads before I can even play the game.. it’s ridiculous and I’m not going to pay for an ad remover if there was one mad. Nobody has that kind of money right now anyways lol. Other than that I love this game and I recommend it.

Ads & Glitches Constant Freezing Too time consuming

2022-12-28

There are wayyyyy too many ads and constantly freezing up during loading on my iPhone XR. I get 2 ad pop ups while clearing stoves. The goals are too time consuming like a full time job. The number of gifts you can accept daily should be increased since it requires so much to build an oven and atleast 5 of them to complete each part of the goal, it’s rare I finish one and I have 80 neighbors. If you have to prepare 30dishes and it takes 2 or 10 hours for each to cook, then it either takes too many days and requires gems to complete or you lack sleep!! It’s not worth neglecting REAL LIFE ISSUES! Improve these issues please!! I consider deleting altogether because of the multitude of issues. And I can hardly enlarge my territory because it takes all my money to buy expensive floors and walls to even earn privilege of buying stove to start goal! Lower the prices! It’s fun but getting barely worth it!

How to make it better!!!

2023-01-29

I think restaurant story is a really good game, BUT ways for it to be better are
STOP making us have to add people just to expand our restaurant because not everyone has Facebook, not everyone has ANYBODY to add on this game, y’all don’t give us enough ads to get free diamonds WHICH wouldn’t be an issue if we didn’t have to add people just to expand that’s exactly why people delete the game for those exact reasons. Want more people to play DO BETTER. ( we shouldn’t have to add neighbors just to expand its useless) I’ll play the game again when I look on there & it says UPDATED till then I highly doubt it for the fact that I have the money I just can’t expand cause y’all want me to add 8$ more dollars) also please do the same with bakery story it’s getting boring playing but not being able to expand & the pricing to expand in bakery story is a real stretch. It’s hard adding neighbors when people haven’t really played since 2013.

It’s Ok But...

2023-03-02

I doubt you’re reading these reviews but... Get rid of the star rating. It’s too time consuming having to tip 100+ neighbors every day. Plus the coins and XP mean nothing when you’re maxed on level 99. “How else would you know if this person is active or not?” Easy. There should be an indication next to someone’s bakery/restaurant name or when you click on their wall (active 2 mins ago, active 1 day ago, active 4 weeks ago). Or it could be posted on the community’s bakeries/restaurants. You would know when they were last on!! Also there should be a “select all” when gifting/requesting neighbors instead of selecting each and every one. Such a hassle. 🤦🏼‍♀️

Also: with each new goal, each appliance requires way too many parts to build one stove/oven. Or extend the goal by a few days. (Say you need 40 part A’s and 20 part B’s. It’s gonna take almost 2 days to complete 40 part A’s because we only get 20 neighbor-sent pieces every day. So this leaves you continuously prepping food for pieces 1-4 to drop so you can redeem them for part A and part B. Pieces don’t drop enough when prepping food either. I waste so much coins just prepping food and then starting a new dish in order to get pieces 1-4. Ridiculous.

ANDDD, we should be able to sell parts we no longer need.

Other than that, I’ve been playing for almost 10 years. It’s the only good bakery/restaurant game I could find.

Food Disappearing Quickly But Coins Not Adding Up.

2023-03-31

Ok so I love this game and my literal only complaint is that I will spend DAYS with my door blocked accumulating food. And I mean I’ve gone a full week several times not opening my door. And when I feel the food has accumulated enough, I will open the door. But go back into the game within the same hour and all or most of the food be gone but not having received the money I should’ve received for the amount of food that is no longer there. I’ve done this a lot of times and this last time (kept door closed 3 days. 25 counters all with thousands or tens of thousands of servings each. There was 2 or 3 that only had a couple hundred. Before I opened the door I added up all the servings on each counter and it came out to be exactly 113, 692 total). I screen recorded me checking each counter with how many servings each had. This was at 2:04pm EST. At 2:47pm EST I went back into the restaurant to see over half my counters empty but roughly only 150k increase in my earnings. I know different foods cost different prices but there’s no way that adds up the way it should. I have the screen recordings for both when I checked before opening the door, including the date and time as well as when I went back to check 43 minutes later also including date and time. Idk if it’s a bug or what but it happens often and I think it needs to be fixed.

Stress reducer

2023-05-02

I had this game years ago and during Covid I needed something to keep my mind off the world for a bit, I’ve played everyday since March and now at level 99. It took me a while to understand about the goal parts b/c I didn’t have neighbors, but once I explored the game I found some and love the goal challenges. The game is very slow and glitchy to start, one time I was just hitting the Buttons and ended up buying $30 worth of gems on accident, the company credited me right away and now I slow down so it doesn’t happen again.
But overall, a great game and way to take my mind off of other things..I do wish that I spent less time on it, but now it’s like an obsession and I must have the best restaurant!

Amazing game!!

2023-06-02

This game are the best! Seriously it have a enjoyable experience to have a restaurant, but it have some negative things, when you decide to buy a new stove they won’t let you buy it because you have to spend 49 gems for unlocking it, it just annoying, you have to wait to collect the gems like for a week, Especially when you can’t spend your money on buying gems, And when i cook some food and I exit the game to wait or just leave the phone alone, You can’t miss your order because it will be corrupt if you didn’t open the game, Especially when the food takes more than 4 hours, I feel mad, i waited the whole day for the food, Will also the bugs are annoying people, i hope the game just remove them, i’ve got an Advice, maybe you should low the prices it’s soo expensive!! And also the expand is really expensive , when i expand my restaurant for 10,000 it doesn’t change anything, Just gives a small space, soo i hope you fix these mistakes that annoyed The beginners,
And that’s all, thank you❤️❤️

Pretty good

2023-07-04

I really enjoy RestaurantStory. I have had mostly good experiences with it and haven’t experienced many glitches. But I did have an issue with the Facebook account option. Whatever you do, DO NOT use the same Facebook account between different restaurants just to get the gem reward. I did this with a friend and we almost both lost all of our data! Also on occasion I get a “processing...” pop-up on the screen that will not go away until you completely close out RestaurantStory . But please keep in mind that this is a very old app (10yrs+) so you have to be patient. If you are annoyed by slow loading, stuck pop-ups, and things like that, just get restaurant story 2! That has newer programs but I still thoroughly enjoy RestaurantStory and find it extremely nostalgic as I played this lots when I was younger. It is very relaxing as well and can keep anyone entertained!! Totally recommend

Review

2023-08-04

I’ve been playing restaurant and bakery story for 10 years. I enjoy the ability to create something and watch it bloom. I love the ability to communicate with people from all over the world. I love the atmosphere of kindness, caring and assistance the neighbors share.
Thank You for giving us the ability to play our stories on several devices.
That being said I really don’t enjoy going through the menu or the gift items. It is endless and difficult to find what you want. Is there someway you can either alphabetize it, group it or better yet give us the ability to “search” for it.
Also considering the amount of money we spend on our stories; I resent having your ads interrupt my play. It is extremely disruptive. If this were a free game I could understand it but I have three shops and spend money on each shop. Get rid of the interruptions!!!!!!

Please bring back gem dispensers & old goals

2023-09-05

I like this game and at level 99 . I need to play to keep my rate at 3/4 stars . It’s a nice game but gems are are to get . How about bringing back some items and goals that many have missed out on like the Gems dispensers and older goal gifts like the pink poodle or the penguins? A button to click to get all food would be awesome. Making goals easier to achieve instead of impossible so it’s more fun.. Not losing my 4 star rating if I miss a day or 2 of not playing .. I have met some really awesome people. For that reason I would give 5 stars . But , I am giving 4 stars because it keeps kicking me off or can be extremely slow and sluggish to play . Please consider at least bring back the gems machines for those who missed it the first time ..

Just wanna say!

2023-10-07

FIRST, I don’t wanna be rude people but stop complaining about adds. It’s how games make money to make new games for all of us!! Also please stop giving these games bad starts because of glitches, it may just be your device instead of the game. Also I’ve seen a lot of reviews complaining about the wheel of death, just first, check your WiFi. Maybe you need to close out rest of tabs. Just still I hate when people say bad things about games just because of adds!! Like I said it’s how they make money for more games. Otherwise it is an amazing game!! Bravo to the creators!! People say this is a clone of a bakery game, but, many games are the same if you think about it so stop complaining already!! Like I said very first thing: Not to be rude.

Onslaught of ads make Lava seem desperate.

2023-11-07

The game is great, free game is awesome. If the purchasing of gems is not generating enuff revenue, then i think Lava Games should just ask for donations!! I see/dismiss 4 Lava Games ads each time i return to my shop. This equals more than 60 ads per day.....per game!!!!!!! The use of techniques like bombarding players with multiple popups so that players accidentally choose to download more "free" games is ludicrous to loyal gamers already playing 3 to 4 Lava games! Rewrite your games so avid players and multi-game players see fewer ads especially long term players who've spent hundreds on gems!!! These player may become willing to donate. But the mindless ads we are force to tolerate say to the player, this game is paid for by advertisers and no player will donate if they have to sit through ads 10-20 times a day.

Helps my brain!

2023-12-09

This game improves cognition. I played it religiously about 4-5 years ago during a really stressful time in my life and it help me to stay sharp, I guess because of the planning involved with cooking the food and collecting gems for buying things and planning the restaurant layout. It’s really fun, too. But, I KNOW that it actually helped me and that’s why I am playing it again. I had three iPads and they all had a different restaurant. Now, evidently, your devices link up and pull up the same restaurant. No problem because I don’t have time for three these days. I do miss my Sushi Party and Katty’s Diner, though. Maybe I can try to visit and see if they still exist in the ether world. Anyway, I know it kind of looks like a kids game, but it takes a lot of thought and strategy if you want to build a cool restaurant that works and flows. Highly recommend.

Great app some changes needed😕

2024-01-09

I have been using RestaurantStory for over a year, it’s great. I love the way you can make it your own. But there are some changes I would like to be made. First the gems, a lot of people are having problems with the free vids disappearing. I got this game in 2018 and played for a few months then I deleted it. I had already made a purchase for gems. Then a few months later I got it back all my stuff was still there😀. But after I realized the vids for gems were gone! I was really mad, I looked it up a bunch of times and found out they would not come back. My sister got the game and she kept getting ads. She was upset because things costed to much. I would agree but in higher levels it’s not that bad. But there is a whole other story about gems in that situation. Lots of people have deleted the game because of thisThe second thing I don’t like is expanding it costs 1 mil to expand a few more blocks! It’s almost impossible to get 1 mil without spending. Thanks for listening I hope you can consider the changes.

Too time consuming

2024-12-16

The goals are ridiculous. Example, you have 10 days to complete a goal with multiple steps. 1 step you have to build 3 stoves, each stove has 2-3 different parts and you may need 10-48 of each part for each stove. You get parts from neighbors but you can only ask for 1 part per neighbor per day. You have to have at least 30 neighbors that play enough to send you the parts. It can take a couple days to build the stoves. Once u build the stoves you have to cook certain foods. Anywhere from 4-15 servings of each dish, they take anywhere from 3-16 hrs to cook. Remember you have 10 days to do all this which is impossible. Another example is a goal has 3 steps, 1 u have to cook 4 of a dish that takes 5 hrs and 6 of one that takes 16hrs, next step 6 of the 5hr dish 8 of the 16hr dish, next step 8 of the 5 hr dish and 10 of the 16hr dish.... all in 10 days. Impossible, 10 of the 16 hr dish is 6 days. You only have 10 days to complete it and you already made 224hrs of the dish. It forces you to buy gems to speed things up. I’ve been playing for 10 yrs, I rarely finish goals because I have a life.

Pop up terror

2024-12-16

PLEASE GIVE MORE TIME FOR QUESTS!!! even if I work daily to complete (which is extra hard being chronicly ill) I still run out of time...with every quest comes with side quests..need to give us an extra day or three...had to put this here since messages are ignored :/

Cute enough game but you probably will be quickly annoyed and turned away by the tons of pop ups. Be it a pop up to buy this or get this game, you face an on slought that hits at the start of the game and has even hit me in the middle of game play costing me diamonds and coins. Each suggestion for change ( like putting the offers in a notification list on the side ) goes ignored. Sadly I remain hooked on getting seasonal shop things and playing though, between breaks when annoyed with the game. If you have better patience you'll love it.

Where has my childhood gone?

2024-12-16

I played this game back when I was a younger kid dreaming of an empire, my very own restaurant empire. I worked up hours and hours building up my castle one brick at a time, carefully arranging my tables that would bring in brainless customers and help them enjoy their experience to the fullest. It was truly a little piece of heaven.
That was 4 years ago.

Now in my older years, reminisced of my old glory days and bigger dreams, I re-download RestaurantStory in hopes of reliving the golden days of my youth and feel somewhat relevant again.
But thanks, whatever this stupid company is. My progress is gone.
Not even surprised that apple gamecenter has any scrap of my progress saved. But Facebook? Even after logging into my facebook account, all I got was free 40 gems and 4 crappy white tables.

What have you done with my childhood? What have you done to my dreams?

I like to say my one last thank you’s to my faithful neighbors that helped me throughout my youth, dreaming of a dream of a smaller, but happier world where all our restaurants thrived, with nothing but smiles.

Now I will never download RestaurantStory ever again, fearing this nightmare will haunt me everytime I open up my phone.

Almost the same as Bakery Story

2024-12-16

This game is a clone of Bakery Story or maybe vice versa as I don't recall which came first. I do like it overall but find a few things frustrating. I always have to restart it, somewhere in one of the updates this happened; I can never open it and play without it getting a never ending spinner. The recent challenges have been impossible to complete without buying a huge number of gems. And I'm forever stuck on level 99. On the plus side, interactions with neighbors and the gifting process are fun. I wish I could see if an appliance has anything left to do; I have a lot of useless appliances.
All in all, it's an entertaining game. It can be time-consuming if you want to keep the stars to level 4.

Fun Downtime game

2024-12-16

It takes a little bit of attention to get started but once you give it like two days of attention, you can just check in, modify stuff, buy decor, etc. It’s a great game for people who just want something not so involved but just to keep up with over time and check like once a day.

It does have a glitch getting stuck on the processing screen but I just close and re-open and its fine. The million ads that pop up in the beginning are very very annoying but I don’t spend money on games so if that what it takes to stay free and still have options for penny pinchers like me then I guess I’ll have to get over it. Can’t have it all

Account back please!!

2024-12-16

Hey I know this might not be possible but is there someone how a way where you can give me my old account back!! It means so much to me and all the memories I had with that account back when I was a little boy. It’s been 5 years ago where I first got the game. My account name was IN-OUT and my id was likeabossman7. Is there a way where you can reach out to me and help me? I really love this game but my tablet was broken and couldn’t fix it back and have so many nostalgic moments just thinking about what this game really meant to me. Thank you in advanced if you actually helped me!!!!!!!! This would really mean a lot to me. I am kind of scared because it was on a Samsung tablet and now I am on iOS.

Janie
2021-02-15

I am no longer getting gems



Is Restaurant Story Safe? 🤗🙏


Yes. Restaurant Story is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,906 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Restaurant Story Is 71.4/100.


Is Restaurant Story Legit? 💯


Yes. Restaurant Story is a totally legit app. This conclusion was arrived at by running over 5,906 Restaurant Story User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Restaurant Story Is 97.6/100..


Is Restaurant Story not working? 🚨


Restaurant Story works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Restaurant Story? Post a Review




Features

- Design and build a personalized restaurant with unlimited creativity

- Decorate with thousands of items, including tables, chairs, wallpaper, and art

- Customize a menu of delicious meals to keep customers coming back

- Socialize with other restaurants and collect bonus tips from players

- Invite Facebook friends to set up shop next door and share secret recipes

- Weekly updates with new dishes and decorations

- Online game that requires an active internet connection

- In-app purchases available for real money

- Links to social media services, such as Facebook, with access to information through such services.