Contact Pet Hotel Story Support
Company Name: Storm8 Studios
About: Build the ultimate vacation destination for the world's cutest pets!
Watch
adorable fur-balls play in your towering paradise hotel. They'll prance from
room to room, checking out attractions you build for their enjoyment.
Pet Hotel Story Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Storm8 Studios
Verified email ✔✔
E-Mail: apps@tivola.de
Website: 🌍 Visit Pet Hotel Website
Privacy Policy: https://www.tivola.de/datenschutz_vorlage/datenschutz-unity/
Developer: Tivola Games GmbH
3 Most reported problems 😔💔
TEAM LAVA! Stand up to bullying!
by Lyndavon II
I am an older, mature person who enjoys "cute, peaceful" apps. I have NEVER seen this level of misbehavior and just plain meanness in a game that claims to be kid-friendly. Friendly???? Anything else other than that. At first, I enjoyed the game, & communicating with others from all over the world. That was great! BUT...then a few of my very nice friends asked me to support "Stop bullying" campaigns, & some were even being bullied themselves. As an adult, I was confused & thought "how bad can it be?" & "maybe they are just playing or being young & overdramatic". WELL!!!! Let me say, as a former bullied girl in the '80's....WOW!!! How times have changed! My heart bleeds for the future💔. TEAM LAVA...(as Reagan said, not that Im a Republican)...TEAR DOWN THIS APP!!!! And it needs to be done IMMEDIATELY! If no action is taken, then I will interpret that as support for those that bully. Which, by the way, are the most insecure people among us.
Glitch problems
by Myriah09
I love this game I honestly play it everyday but the last couple of days my game has had a glitch problem. I bought the bean bag room and I had to pay the 86,000 to build it twice because it had the weird glitch and now every time i log out of the game it makes my bean bag room a room that needs to be finished with the check mark even though I already finished it and moved it where I wanted. I really like this game and I hope it gets fixed soon thank you.
Since I posted last this glitch has gotten worse. It has made expansions disappear and some of the most expensive rooms. It's getting really annoying. I hope with the next update it gets fixed.
Amazing game, but...
by Hctjnchnbh367
This game has helped me so much with boredom and depression and I am so glad to have found it. I first played it over three years ago I think and instantly fell in love. But... I grew close to a lot of people on this game but they got bullied and my heart broke Because I felt helpless and then they quit and I felt so alone and cried for hours. I think you should do a better job of monitoring the words that are said, people find shortcuts to cuss and its... Just not cool. Please help. Also I hate the fact that you have to be ready when the soulmate or baby comes or it will leave. Waste of money and u have never been so angry/happy with a game at the same time. Please fix this.
Have a Problem with Pet Hotel Story™? Report Issue
Why should I report an Issue with Pet Hotel Story™?
- Pulling issues faced by users like you is a good way to draw attention of Pet Hotel Story™ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pet Hotel Story™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pet Hotel Story™.
