Contact Restaurant Story Support

by Ride The MAVERICK

Absolutely horrible. I've installed and uninstalled this game over 25 times in less than a MONTH! It continues to say "loading" right in the middle of the game. This can go on for up to an hour or more unless you uninstall & then reinstall again. Also, there are times when my food is ready to serve, & in the event of doing so, the food still appears to be on the stove even when I press the recipe book to start a new dish. The old dish still appears right there on the screen as though it hadn't been served yet. Team Lava has also made it almost impossible to receive gems anymore for installation of other games and/or goal completions. I've invested so much money into not just this game but "Nightclub Story & Castle Story" as well, & as of recently, they BOTH have both been pulled from IOS & my Kindle fire tablet & is no longer available on those devices. This game used be so much fun, but now with the "loading" & other issues mentioned, it's made me just want to uninstall the game INDEFINITELY. Fortunately, I don't experience this issue with Bakery Story.

by SCH2620

I used to play this game back when I had an iPhone 4. I don’t really remember when that was 2013 maybe? I just started playing again a few months again, but I’m not particularly enjoying it. You can’t do much without the having neighbors, and as you progress you need more and more neighbors. Going around tipping and gifting all your neighbors is time consuming because it takes a while to load the screens. I’ve stopped completing the goals because I have a job and a life and I don’t have time to keep opening the game every hour or two to make sure the food for the goal doesn’t go bad before I can serve it. Not to mention the goals have so many parts you really need to be on top of the timing to finish it in the 10 days because you’ll have to cook large amounts of foods that take 16 hours. The appliances you build for the goal aren’t worth the time or the money you spend making them. They make like 3 dishes that take too much time for the money you get in return. Also, apps start playing when you’re in the middle of serving or prepping food which is annoying, and they usually are 30 seconds with no options to skip. The game will sometimes freeze during loading and you have to force quit for it to work again. Today my game tells me there is no internet connection and will not open, but I’ve been using the internet on my IPad for other things. I’m seriously considering deleting the game.

by Dlizurn

This is a very nice game but it takes too long to load and when it does and you’re playing it sometimes just start processing in the middle of the game and stay for a long time unless you come out of it and go back in. There are also times you have collected your food and when you go back in the same food you collected has spoiled on the store making you think you have never collected it to begin with. It has too many pop up ads especially when you just load the game which is annoying. And there are times you watched a video to collect gems but you don’t receive the gems when done. If they could fix these problems then it will be perfect. In addition I would appreciate it if they could tell you which appliance you need to cook the requested food instead of me searching every appliance just to find the food for the goal. Another change I would like to see is the reduction of parts needed to build an appliance. Make these changes in restaurant story and bakery story and I will be more willing to play the game more offen.