Contact Citi Bike Miami Support
Company Name: decobike
About: The CitiBike program is Miami's bike sharing and rental system. The CitiBike
program is intended to provide locals and visitors with an additional
transportation option for getting around the city.
Citi Bike Miami Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Citi Bike Miami. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Citi Bike Miami. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of decobike
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Citi Bike Miami Website
Privacy Policy: https://citibikemiami.com/privacy-policy
Developer: Cycloshare
Read 3 Customer Service Reviews 😭😔💔
Unusable
by ESU24 Bello
95% of screens in this app fail on server errors after about a 15-second timeout. I paid for a monthly subscription I can’t even use because requests to release bikes consistently fail on server errors. Sometimes the network randomly succeed- again about 5% of the time- and by the time you can release a bike, you’ll have been standing there waiting for flaky network requests along the way for at least 5-10 minutes.
In the rare moments when the app physically works, the UI is slow and confusing. The user and bike station pins look nearly identical, making it visually impossible to tell which station is closest to you.
Apple, PLEASE yank this thing!!
Overcharged!!
by Redszen
Rented bikes today in Miami South Beach. I was having trouble with my bike after I downloaded the app and put in my credit card information. I couldn’t get the bike out of the holder. The app is giving me an error message. It happened like two or three times. So then my boyfriend used his credit card and got the bike and was able to pull it out for me. But they are charged me on my credit card as if I used it. All of this happened in the course of five minutes. It would be virtually impossible for me to have use that bike for two hours and then the same bike at the same time charge on my boyfriends cardI sent them two emails and no response
Do Not Use
by Big_JayOEL
Was unable to even get a bike out of the rack. Stopped trying after 4 attempts, but was charged for 4 different rentals anyways. Now having to deal with customer service to get a refund, even though I called right after it happened and they said I would not be charged. If it’s not a scam, it’s pretty close to it. Total waste of my life.
Have a Problem with Citi Bike Miami? Report Issue
Why should I report an Issue with Citi Bike Miami?
- Pulling issues faced by users like you is a good way to draw attention of Citi Bike Miami to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Citi Bike Miami customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citi Bike Miami.
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