VRS Auskunft Status

Last Updated on 2024-12-12 by Verkehrsverbund Rhein-Sieg GmbH

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⚠️ Most reported problems ⚠️

Not working

75.0%

Connection

25.0%

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Common VRS Auskunft Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve VRS Auskunft network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the VRS Auskunft App
1. On android, goto Settings » VRS Auskunft » click [Force Stop]

Clear VRS Auskunft App Cache and Data:
1. On android, goto Settings » Apps » VRS Auskunft » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VRS Auskunft.

On android, goto Settings » Apps or Manage Apps tab.
Click VRS Auskunft » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VRS Auskunft » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VRS Auskunft

Mar 29, 2025, 10:09 PM
a user from Kerpen, Germany reported problems with VRS Auskunft : Not working
Feb 24, 2025, 02:52 PM
a user from Frankfurt am Main, Germany reported problems with VRS Auskunft : Connection
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