Travel + Leisure Reviews

I can see my issue on my iPhone but not my iPad. Restoring purchases doesn’t work.

RESPONSE TO DEV: You don’t get an account number when you subscribe via TravelLeisure .

Can’t access content in app I've paid for - sends you in an endless loop.

I have been a subscriber to the print version for years and was happy when they finally announced that I could get the digital version as part of my existing subscription. The interface for the Oct. issue is great. It is more than just a PDF version of the magazine and really takes advantage of the iPad strengths. So why only two stars?
Last week I recieved the next issue in the mail and thought, "Great, I have a couple trips coming up. It will be nice to be able to read this digitally while on the plane or waiting in airports". I openned TravelLeisure library and no Nov. Issue. I now find out that they are only going to produce 9 out of 12 issues in digital form.
Will November eventually appear? I don't know.
What issues will come digitally? I don't know.
The description above states, "Read and store digital versions within TravelLeisure as they are released". The implication of the entire paragraph is that most of their volumes are available when actually it is limited to the few that they mention after the word "Include". Since the release of the digital versions does not match the release of the print versions and there is no mention of this in the description or in TravelLeisure itself, it leaves the long time subscriber very frustrated.

Having recently read many different Travel related iPad magazines to get a feel for what's new and interesting in this space, I find this one to be well done! I'm not experiencing the problems with past issues that others are experiencing and find the content and photography of the magazine to be well done. Interested in seeing creative new features that will separate this magazine or others from the pack.

I've had TravelLeisure almost since it came out. There were 3 free issues when I first installed it and then I bought two more issues for $3.99 each... I now have all 5 issues and there have been no new ones available for purchase for the past 4 months or so...

I am apparently one of those FEW that would purchase electronic copies of what I get in the mail already, but THERE ARE NONE OFFERED. I guess they just want everyone to give them $8 - $12 and then not make any more content available in their app. Pity... like I said, they are beautiful and there are some of us here that would buy them.

I've been waiting for this mag on the iPad since day 1, and so excited to see it. Unfortunately, I can't get it to download the first issue. I'm not sure why only some users have this problem, but I'm very disappointed.
I'm not giving up though... Waiting for a fix.

UPDATE: Later in the same day, the download worked! So be patient, the content is worth it.

Interestingly, no matter how many email complaints I write or how many times I call, no one in this apps support structure can figure out that there is an issue with TravelLeisure . But, when I periodically open TravelLeisure to see if my "disappeared" issues have returned, a popup requests that I rate TravelLeisure . Once again, I am giving one star because I can't give zero. TravelLeisure and its cousin, Food and Wine, are broken. I can't download any digital versions since the May issue for either. I am a paid up subscriber with written documentation that I am entitled to free digital downloads. Guess this is what happens when Time Inc. gets its hands on you.

Since the latest update, all of the issues I previously downloaded need to be re-downloaded. I wouldn't mind so much except it was like 20 issues. I don't have time to re-download every issue since your update reset everything. It would be nice if this was fixed so I could access my previously downloaded mags with doing it all over again. I like the previous version anyway. I'm not trying the new update until I can access my other mags. My subscription is up for renewal in less than a month. This will definitely determine whether I spend more money. Same thing is going on with my Food & Wine app. I'm really annoyed! #Frustrated!

I also downloaded TravelLeisure and had no issues, I got the same error message but I was able to keep going with the download. The features are really nice,you can tap the pictures, And it provides more information. My assumption is they must have fixed the kinks in the download.

I love this Magazine. If there's one thing I would bring back is the feature where the magazine cover is animated with sound for a few seconds. It provides two things: a feeling of tranquility; the sense you are there in the moment while the cover is being animated. It stirs up the "travel bug" itch.

For a good example look at the "Best of Europe" issue 2011 then imagine that experience for some of the newer issues.

Thank you for a great application otherwise.

I’ve read most of the comments on TravelLeisure and I have to agree with the negative ones. Trying to download the digital version is IMPOSSIBLE!!! Is it really this difficult for your IT folks to fix? Very, very frustrating.

I subscribe to other magazines with a digital version available and when I’m notified of the new edition, I press ONE button and less than 10 seconds later, it’s available to read.

Please get this fixed!!!!

Terrible app for a great magazine. It constantly tries to get me to re-purchase issues I have ALREADY PAID FOR, either through my print subscription, and then again through charges for individual issues. App treats you as a first-time user no matter how many times you have logged in. It tries to convince you to try TravelLeisure , every time, and then re-buy the issue even when you are validly logged in as a subscriber. Shameless rip-off.

I have complained several times, and oh well. At least with the print version you only have to buy each issue only once.

TravelLeisure developer should be publicly flogged for this.

Update: App STILL does not work on iPhone; specifically, it does not work on the iPhone 6 plus. What faulty advertising! When TravelLeisure description says, "now works on iPhone," don't believe it-it does not! 'Need to reimburse subscribers for iPhone (6 plus) for charging for subscriptions through TravelLeisure that has not been working for a month now!

Original review:
Will not load on iPhone 6 Plus. 'Says it is updating library; then, just loads a blank page. Also, there is no option in settings to restore previous purchases. App simply does not work on iPhone.

Very convenient to be able to view any issue whenever, wherever I want. Favorites option is better than a bookmark. Also like to see occasional updates to past issues. When will you be offering electronic subscription only option?

The developer doesn't have a way to re-download your subscription if you have to reformat or upgrade your iPad. Total deal breaker and the bigger puzzle is: how can Apple allow a developer to sell you something if you can't download it again like you can with apps in TravelLeisure store? Borderline scam. If you like the magazine then get the analog version. This developer isn't ready to make their mark in the digital domain like other digital magazines offered in the iTunes store. Giving it one star just so I can post.

Like others are reporting the Travel + Leisure app does not recognize my digital account that I have as a print subscriber. I have quit/restarted TravelLeisure and the iPad, logged out/back in, changed my password and logged in again using the new password but I am being asked to pay for issues. I have written to customer support for help but am still awaiting a reply although I am not hopeful based on comments here. Terrible app since other magazines seem to be able to get this functionality right.

First off, download and install worked on the first try, though I was on wifi and not 3G if that makes an difference...

Nice navigation-I like the page viewer option which allows for easy thumbnail scrolling thru the issue's pages

This is an awesome app that really revolutionizes the way the we read. I have never seen anything like this before. This application has led the way for other magazines to follow. This is a must do because it changes the very meaning of reading.

Simple yet well designed and functional. Works great and doesn't crash. A very well made app. Please keep the price of future issues under control or better yet, figure out a subscription model.

Being a long time subscriber of the physical magazine - which is awesome, it is very frustrating to see the poor job that has been done with this digital version.
To begin with, you have to be online to read it, which is against the ehole purpose of a magazine - to read whenever and wherever you want.
Secondly, it seems like a library of advertisements, there seem to be more of them than actual articles!
Third, you cant share articles, which is what most of us want to do when we read something interesting.
Fourth, one cannot add a bookmark or highlight a specific paragraph or even a page - only the full article. Also, you cant even organize them by topics,
Etc, etc, etc
If you are thinking of TravelLeisure, look at the paper magazine, which will be much more useful

I used to be able to access the digital copies with my print subscription - however, the new version does not authenticate properly and wants me to buy the digital versions, even though I have a print subscription! Whenever I try to log in with my subscriber number, I get an error message that I should try again later, and when I log in with my email address, TravelLeisure doesn’t recognize me as subscriber. Not happy!

As a long term subscriber, why does your i-pad app page always appear as if I am a new subscriber and have to sign into me account?

I love getting lost in T+L, especially when I'm sitting at home on the patio. It makes me feel like I'm on vacation myself. The iPad version brought a whole new depth to reading this publication, starting with the cover -- a short video clip that brings the still image to life. From there, you can immediately click to any of the cover articles, or proceed to the map and browse articles geographically. Alternate means of perusal are available through TravelLeisure interface, which will be familiar to readers of other AMEX publications. Videos produced by the authors give the story a depth you'd never get from reading alone. Interactive quizzes provide a fun diversion, and slideshows allow me to easily explore more on destinations I find interesting. Overall I think this publication does a stellar job balancing information, presentation and exploration. I happily subscribed for the whole year.

Very comparable to the print issue. Seems to me if I am paying for the print issue I should be able to get TravelLeisure free. Also, I would like suggest that the navigation from one section of the issue is available on every page - perhaps tabs?