Live Chat Software by ProProfs Reviews

Live Chat Software by ProProfs Reviews

Published by on 2024-05-15

🏷️ About: ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
54.3%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
31.7%

πŸ™„πŸ’…πŸ«₯ Neutral
14.0%

~ from Justuseapp.com NLP analysis of 1 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- The app is available for iPhone/iPad, allowing for mobile use.

- The app allows for chat service with clients.



Read 4 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

1.0 out of 5

Absolutely useless app

2022-06-05

1) crashes frequently
2) can not run minimized
3) no notifications due to (2).

Bottom line is this software is stupid. Who is going to always run it on screen on mobile device. Of course u need to monimize it. Once minimized it dies. Waste of time and effort.

If you guys wanted to write a software for iphone and came up with this, you should better not offer iOS app at all.
Miserable app, not only the engine but the UI too - ugly looking useless app.

Nice app but has major bug

2022-07-06

Cool app but screen freezes often when I'm in a chat! I have to exit then rejoin almost every time and to me that's a major problem because it becomes useless. Hopefully an update comes or I'm switching

Missing notification

2022-08-07

App seems to work however it is missing the main feature you would want - notification. You need to keep LiveChatSoftware running if you want to see a visitor chat request. Update please!

Works well but needs a few more features

2022-09-08

The very fact that a chat service offers an iPhone/iPad app is pretty amazing. It's the main reason we chose this service over all of the others. It's great to be able to login with an iPad rather than being tied to a computer. That being said, you do give up a lot of cool features that can be accessed through the PC or Mac versions. These include the option to access custom responses or send a URL to the client. The PC version is extraordinarily rich in customizing options, but none of this is yet available with the IOS version.

I can appreciate that an iPhone screen is perhaps too small to make this work. The best way to implement this would be through a full featured iPad version. Perhaps it will come with a future update. But, for now, I'm at least happy that I can monitor our live web support account while using my iPad. In that respect it works quite well.



Is Live Chat Software Safe? πŸ€—πŸ™


Yes. Live Chat Software by ProProfs is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.0/5 . Justuseapp Safety Score for Live Chat Software Is 36.8/100.


Is Live Chat Software Legit? πŸ’―


Yes. Live Chat Software by ProProfs is legit, but not 100% legit to us. This conclusion was arrived at by running over 1 Live Chat Software by ProProfs User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Live Chat Software Is 53.1/100..


Is Live Chat Software by ProProfs not working? 🚨


Live Chat Software by ProProfs works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Live Chat Software by ProProfs? Post a Review




Features

ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go.

Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients.

Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website.

With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime.

All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time.

The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages.

Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app.

Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience.

With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website.

So, get started and say hello to any visitor using ProProfs Chat.

You can engage visitors, capture leads, monitor operators and much more.

  Customer Service/Support
Developer:
Batia Infotech