Zoho SalesIQ - Live Chat App Reviews

by Nailian

ZohoSalesIQ no longer alerts me when a new chat is established.

My phone use to ring when a new chat is requested even when my phone was locked and app was not running in background.

Please fix this asap!

by Moutlook

ZOHO email is difficult to use and has a carnival childlike desktop on your computer. Not at all easy to use and definitely not suited for a serious business environment. If you like colored balloons and bubbles and next to no space to write your email text, then you’ll love ZOHO mail! Bring on the clowns!

by Apple][+ Original!

This just crashes on iOS (multiple) iOS devices so there’s a bug in the iOS version.. all of my items are of course up to date and this has really been happening since 13 was released

by OhhhJ0hnny

I don't see the point to have this installed on your mobile device. ZohoSalesIQ closes right when you switch to another app or put the phone to sleep. You lose any chances of contacting potential clients relying on this poorly built app.

by Wtfxg

Very limited features, I wish they have more feature like other company providing

by POLARISpro489

Please update app interface and add Apple Watch complication to show how many visitors are on your website

by Willi-k

So much potential, Zoho is like the 3rd place runner up in every race.
Most of my complaints from guests are they cannot use the live chat.
Just simply doesn’t work.
Press “send message” and it does not send.
Customer in chat waiting for operator? No notification (even though settings are all correct and turned on)
Tracks bots on sites as visitors (stupid)
Has you jumping at your phone every few seconds thinking someone is on it, and try to engage with them, only for them to be gone the second ZohoSalesIQ shows they showed up (bot traffic)

Just fix the darn thing.
Allow us to move the chat window thumbnail up instead of being stuck at the very bottom (IPhone menu borders the bottom and it’s so low it is a fine line to press the button versus activate iPhone slide-up menu)

So annoyed

by Bettiker

This has been an issue for months, ZohoSalesIQ icon doesn’t clear notifications after chats are closed. The last update was supposed to fix, but am still having issues.

by Chief Golf Officer

what country the visitors are coming from however it would be even better know what city and state. Hey here is an idea since you know the domain how about who the company is.....2 stars for the tech, 0 for the business intel.

by Gvc2712

I am still tryin* to get salesiq to work as a tracking tool providing names of email click throughs and visitors ..

by ProSteve999

im always getting chats 24/7. Anyway to be offline at night? Anyway to see the wishlist and cart?
When someone doesn’t leave an email, should be able to communicate with, any idea?

by Angelo-2015

For every website owner-it's a must to have!!!

by Mynicknameistaken1

Very good app. Use it daily.

by Joshdetroit

Works well for capturing more leads!

by Aad7615

I had left a one star review because the new interface update was causing SalesIQ to crash anytime I opened a chat, one of the updates that have come out since then has fixed this issue, so I wanted to adjust my view back.

by MSoftCoach

This system and app simply do all of the things that we always wished our old mobile app and CRM chat program did. Highly recommend!

by Edfd Imp

Great tool

Thanks a lot

Keep the good work

by Lnhc Lxmcgl

Great app, we use the chat and love it.

by Danny McLaughlin

We had other website live chat’s and Zoho hands down is the Best!! We love it!!

by KayleSarchelle

I previously rated ZohoSalesIQ a 2 star because the sound alerts were not working. Turns out I had inadvertently enabled 'Do not disturb' on my iPhone. Works great. I have been waiting for this for a long time. I won't miss another website visitor chat. What a relief.

by EvelynGrace9

Could benefit from having automatic hours where I do not wish to be contacted for live chat

by Otooles

Very good!